Hi,
on our website since 2 weeks after each page request several error messages are counted by the not possible call of a matomolink.
/matomo/?module=CoreAdminHome&action=optOut&language=de
These figures add up to the actions of the website. What does this mean and how can this be remedied?
Dear greeting
Meggi
2 posts - 2 participants
I need to get the particular customer details from matomo or need to show the particular customer details in matomo real time widget can we do this ?
1 post - 1 participant
I have a some custom reports done with an own plugin and they are limited to 500 rows for archiving right now, meaning I miss some data. I there a setting like datatable_archiving_maximum_rows_actions for this?
1 post - 1 participant
The matomo URL is transmitting login credentials in the URL. This happens when the users are redirected after successful authentication. The login form method is set to POST in the FormLogin.php plugin. Is there a way to overcome this issue?
3 posts - 2 participants
Is there a way to avoid session ID/token getting transmitted via URL and change it to transmit via a cookie instead? This happens when the export table feature is selected which provides a URL containing session token. I want to avoid seeing the session token in the URL but instead use cookies for the same purpose.
3 posts - 2 participants
Hi when I tried to Archive the reports it gives me error [zend_db_adapter_exception] the mysql driver is not currently installed.
Can any one help ???
2 posts - 2 participants
Hi
I have 2 wordpress sites/URLs
The main site is the development site. This is where i log into the admin area and do all of my development, testing, content updates etc. I then use automation to promote from my development site to my production site. The production site is the URL that my customers access, and this is the URL I’d like to track.
I never log into the admin area of the production site, as i don’t want me or anyone else to accidently make changes directly in the production site.
Is it possible for me to set up the Matomo plug-in and tracking so that I can log into the wordpress admin area of my development site but view the analytics for only my production site?
4 posts - 2 participants
Dear all,
I have one site, whose data isn’t getting counted by matomo, even though the code seems correct.
Matomo instructs me to use the following tracking code:
<!-- Matomo -->
<script type="text/javascript">
var _paq = window._paq = window._paq || [];
/* tracker methods like "setCustomDimension" should be called before "trackPageView" */
_paq.push(['trackPageView']);
_paq.push(['enableLinkTracking']);
(function() {
var u="https://stats.enip.eu/";
_paq.push(['setTrackerUrl', u+'matomo.php']);
_paq.push(['setSiteId', '25']);
var d=document, g=d.createElement('script'), s=d.getElementsByTagName('script')[0];
g.type='text/javascript'; g.async=true; g.src=u+'matomo.js'; s.parentNode.insertBefore(g,s);
})();
</script>
<!-- End Matomo Code -->
The site which has its own builtin Matomo support generates the following code:
<script type="text/javascript">
var _paq = window._paq = window._paq || [];
_paq.push(['trackPageView']);
_paq.push(['enableLinkTracking']);
(function() {
var u="https://stats.enip.eu/";
_paq.push(['setTrackerUrl', u+'matomo.php']);
_paq.push(['setSiteId', '25']);
var d=document, g=d.createElement('script'), s=d.getElementsByTagName('script')[0];
g.type='text/javascript'; g.async=true; g.src=u+'matomo.js'; s.parentNode.insertBefore(g,s);
})();
</script>
I also can verify in the Matomo server log that matomo URL really gets called:
********* - - [04/Aug/2020:09:35:38 +0200] "GET /matomo.js HTTP/1.1" 200 70721 "https://fpic.enip.eu/" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.0 Safari/605.1.15 Epiphany/605.1.15" "-"
*********- - [04/Aug/2020:09:35:39 +0200] "GET /matomo.php?action_name=Landing%20page%20%E2%80%A2%20Indigenous%20FPIC%20Protocols&idsite=25&rec=1&r=150196&h=9&m=35&s=39&url=https%3A%2F%2Ffpic.enip.eu%2F&_id=a2914c93c2fcccb3&_idts=1596526540&_idvc=1&_idn=1&_refts=0&_viewts=1596526540&send_image=1&java=1&cookie=1&res=1366x768>_ms=445&pv_id=khMVAa HTTP/1.1" 200 286 "https://fpic.enip.eu/" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.0 Safari/605.1.15 Epiphany/605.1.15" "-"
What could be the reason why Matomo still doesn’t count it?
I would greatly appreciate any ideas…
4 posts - 2 participants
The preview mode in the Tag Manager is activated when mtmPreviewMode is appended via GET parameter. This is not always possible for all URLs and pages. Is it possible to set this additionally via a cookie or in the localStorage?
2 posts - 2 participants
HI Team,
I want to remove Real Time Visitors Map from my Dashboard’s but I am unable to remove.
so kindly help me for fix this issue.
Thanks
Akhilesh Tiwari
4 posts - 2 participants
Hi there,
a few times a day I’m getting those entries in my recent visitors log:
However, that’s impossible, because they basically opened an amazon link before opening my website - according to matomo.
What could the problem be?
1 post - 1 participant
After upgrading to Matomo 3.14 I am facing several issues:
When upgrading, I ran into an error saying the following:
Entry “DeviceDetector\Cache\Cache” cannot be resolved: the class is not instantiable. Full definition: Object ( class = #NOT INSTANTIABLE# DeviceDetector\Cache\Cache scope = singleton lazy = false )<<
I was searching for solution. They were:
This did not solve the issue, and so I reinstalled Matomo from scratch. This seemed to work. But now I found the error when I refresh my Matomo page: “SQLSTATE[HY000] [1040] Too many connections category”
I’ve had a look into this discussion: :(Upgrading from 1.6 to 1.7 after Too many connections - Yes, this is old and has nothing to do with Matomo 3.14. The solution was a patch. What may be the solution for the new occurance?
Strange behavior, because the error does not occur always. And sometimes I receive a red message in Matomo Dashboard, saying “Oooops, something went wrong, please contact your Matomo administrator” or similar.
I was always satisfied with Matomo. It always gave me a good overview and the possibility of deeper analysis. But the UX decreased with Matomo 3.14. 
Thanks and have a nice day.
Henning
6 posts - 2 participants
Hi there,
my heartbeat timer is enabled and set to two seconds, which works for 70% of all users. However, I’m still getting a view 0s pageviews. This is the tracking code in Borlabs:
<!-- Matomo -->
<script type="text/javascript">
var _paq = window._paq || [];
/* tracker methods like "setCustomDimension" should be called before "trackPageView" */
_paq.push(['requireCookieConsent']);
_paq.push(['enableHeartBeatTimer', 2]);
_paq.push(['trackPageView']);
_paq.push(['enableLinkTracking']);
(function() {
var u="%%matomoUrl%%";
_paq.push(['setTrackerUrl', u+'matomo.php']);
_paq.push(['setSiteId', '%%matomoSiteId%%']);
var d=document, g=d.createElement('script'), s=d.getElementsByTagName('script')[0];
g.type='text/javascript'; g.async=true; g.defer=true; g.src=u+'matomo.js'; s.parentNode.insertBefore(g,s);
})();
</script>
<!-- End Matomo Code -->
Example:
Shows 0s on the site.
What could the problem be?
3 posts - 2 participants
How do I track button events in matomo using vue.js single page application? right now I am able to track page visits.
can anyone help me here.
1 post - 1 participant
This is my code i tried to set the custom variable in Magento but i can’t see any variables is showing in matomo admin panel. I created the new Js file and declared this code into that please any one help me to do this. The situation i need to do is if the customer is logged in he need to indicate as customer in custom variable field.
require(["jquery","Henhed_Piwik/js/tracker","Magento_Customer/js/customer-data"], function($,trackerComponent,customerData) {
var customData = customerData.get("customer");
customData.subscribe(function (updatedCustomer){
console.log(updatedCustomer);
console.log(updatedCustomer['piwikUserId']);
trackUserId = updatedCustomer['piwikUserId'];
trackerComponent.getTracker().done(function (tracker) {
if(trackUserId != null){
w._paq.push(['setCustomVariable','1','VisitorType','CUSTOMER']);
w._paq.push(['trackPageView']);
}
console.log( _paq);
});
}, this);
});
1 post - 1 participant
Hi, @diosmosis
I have noticed these two kinds of similar warning messages in .../tmp/logs/matomo.log, so I’m reporting them:
.../plugins/GoogleAnalyticsImporter/Controller.php(95): Notice - Undefined variable: maxEndDateDesc - Matomo 3.14.0 - Please report this message in the Matomo forums: https://forum.matomo.org (please do a search first as it might have been reported already) #0/plugins/GoogleAnalyticsImporter/Controller.php(95),#1/plugins/GoogleAnalyticsImporter/Controller.php(127),[internal function]: Piwik\Plugins\GoogleAnalyticsImporter\Controller->deleteClientCredentials(),#3/core/FrontController.php(590),#4/core/FrontController.php(165),#5/core/dispatch.php(34),#6/index.php(27)
.../plugins/GoogleAnalyticsImporter/Controller.php(95): Notice - Undefined variable: maxEndDateDesc - Matomo 3.14.0 - Please report this message in the Matomo forums: https://forum.matomo.org (please do a search first as it might have been reported already) #0/plugins/GoogleAnalyticsImporter/Controller.php(95),[internal function]: Piwik\Plugins\GoogleAnalyticsImporter\Controller->index(),#2/core/FrontController.php(590),#3/core/FrontController.php(165),#4/core/dispatch.php(34),#5/index.php(27)
Since I was experimenting a bit with the import in the web interface, I am not sure about the exact parameters of the import runs that caused these errors, but I am sure that I did not specify the end date.
1 post - 1 participant
Hi
I recently installed WP-Piwik in wordpress, and created a Matomo account and linked the two up.
When i view my Matomo dashboard, i can see visits in real time and the visits log, so data is successfully tracking, however there is no data appearing in the other reports.
I have the correct day select (and following the fact sheet but have been unable to resolve https://matomo.org/faq/troubleshooting/#faq_58).
However in Administration > General Settings, i cannot see where the following option: "Allow Matomo archiving to trigger when reports are viewed from the browser’ must be set to ‘Yes’.
Also, within the visit log, it is showing that most pages are being viewed or refreshed twice in a row. I have however tested this out and only clicked a page once, however the log shows that i viewed it twice, thus double the amount of actions is appearing. Is there something causing this?
Note: I was previously using the new Matomo Wordpress plug-in, and the archiving/cronning was working correctly and all reports were showing data. I unfortunately wasn’t able to get my fetching site and site and tracking site to be separate, as per Changing tracking URL
Thanks
Liam
1 post - 1 participant
Hello,
I currently have both Google Analytics & Matomo running on all my sites and would really like to totally end Google Analytics. I only rely on Google Analytics for their Realtime Overview dashboard only which shows:
Just wondering if there is any custom realtime view available in Matomo or can it be customized close to the above somehow. Really would like to totally remove Google Analytics and use Matomo only for all my sites moving forward. I know Matomo offers the Real-time view but just looking more for actual different view of the data, where it’s easier to just view quickly. Thanks so much for any input/feedback.
1 post - 1 participant
Hi everyone,
i want to track Visitors without Cookies first. If the user gives Consent, i want to track with Cookies.
So i looked at this guide:
https://matomo.org/faq/new-to-piwik/how-can-i-still-track-a-visitor-without-cookies-even-if-they-decline-the-cookie-consent/
After some testing it´s clear to me how to set the remember Cookie and how to implement it at all.
I wonder about one thing:
So on the first visit i run the:
_paq.push([‘requireCookieConsent’]); //Everythings fine, i track without Cookies
The user gives Consent, then i run:
_paq.push([‘rememberCookieConsentGiven’]); //Ok i now set a Consent Cookie for Matomo to remember
Then on EVERY consecutive Pageview, i run the normal script including:
_paq.push([‘requireCookieConsent’]); //And Matomo will then use the Cookie Data?
Iam not sure if this is the right solution? What is _paq.push([‘requireCookieConsent’]); exactly doing? I understood that this is looking for the consent Cookie i created in step2, if the cookie isn´t existing its tracking wihout using the cookie data and if it is existing its tracking with the cookie data. But this isnt explicity written in any Documentation?
Kind Regards and thanks for your help,
René
1 post - 1 participant
