Kubernetes/docker persistent data
Hello everyone, We are running Matomo in a kubernetes cluster, but I believe this question would be relevant for docker usage as well.I’m planning to upgrade Matomo and I’m planning to use a new PVC...
View ArticleSome reports aren't sent after server migration
Hi. We upgraded from RHEL7 to RHEL9 a couple months back. Just a standard migration. Everything is set up as it was on the old server. We’ve now discovered that some users do not receive scheduled...
View ArticleVisit overview vs visit log discrepancy
Hi everyone, We’ve come across a case in which the “total visits” count on the “visits overview” dashboard doesn’t exactly match the total visits count when exported via the “visit log”, but only for...
View ArticleData is currently unavailable
When I log in, I get this error： Data is currently unavailable. This could be due to a temporary server issue or the report containing too much data. Please try again later. If the problem continues,...
View ArticleTrouver l'emplacement du code de suivi Matomo
Bonjour à tous. J’ai installé Matomo en auto-hébergé sur mon site il y’a quelques années. Et je ne me souvient plus du tout comment j’avais introduit le code de suivi à l’époque (via une extension ou...
View ArticleSome goals not working and date issue
I set some simple goals with contains in the URL, but they don’t work (tested in any way, they don’t fire or are not displayed). The visitor logs are not correctly sorted by hours: I get 9.45, 9.17,...
View ArticleHow to reconnect Matomo Analytics PHP database to Matomo Wordpress plugin?
Hi, We had a crash on our WP site last week because of WooCommerce and I had to delete some plugins, including Matomo. Unfortunately, I wasn’t paying attention, but the plugin was set to “delete...
View ArticleWARNING: /plugins/Billing/Controller.php(1221)
Hello, I had this error in Matomo this morning. WARNING: /plugins/Billing/Controller.php(1221): Warning - Trying to access array offset on value of type null - Matomo 5.4.0-b2.20250505182530 - Please...
View ArticleEliminar registros concretos
Buenas. Estoy intentando eliminar unos registros específicos de una web. Necesito eliminar los registros de dos días concretos. ¿Es posible reailzar esta acción? 1 post - 1 participant Read full topic
View ArticleSearch engine keyword performance plugin stops changes in profiles
Hi! I have a strange problem. When I try to adjust a profile and change an URL for tracking I get an error message with two versions: Url for Google Search Console: The value for “Url for Google...
View ArticleImporting Events Retrospectively
Hi everyone, Is it possible to import events into Matomo retrospectively? I’m working with a business that has a lot of offline conversions. For some of them we’ll be able to tie up a User ID to a...
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Configuration Cookieyes et Matomo
Bonjour, Je viens d’installer le plugin wordpress Cookieyes pour la gestion du consentement. Je n’ai pas encore configuré Matomo et Cookieyes pour que le suivi fonctionne (pas d’insertion de code de...
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Matomo whitelabel - remove menu items for non-super users
So I have a client and I have prepared matomo, I have the white label plugin and what’s left is to remove 3 more elements. The elements are attached in the images below: So basically I want to remove...
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Aucune data sur multi site après le 14 mai
Bonjour, J’utilise Matomo depuis plus d’un an sur un serveur dédié avec plus de 300 sites connectés, chacun avec sa propre balise de suivi… Tout fonctionne bien en temps normal mais pour une majorité...
View ArticleGraphic time scrolling
To navigate time in graphics (e.g. lines, bars) in some cases it would be more friendly to use scroll right / left buttons instead of always selecting range periods. 1 post - 1 participant Read full...
View ArticleProblem with /core/plugin.php
Bonjour, Hi (i’m french !) I search the same type of problemn but i don’t find it, so i post this. I’ve this message : “WARNING: /core/Plugin.php(316): Warning - Trying to access array offset on value...
View ArticleComptabiliser le nombre de téléchargement d'un pdf sur mon site?
Comment comptabiliser le nombre de téléchargements de pdf sur des pages de mon site ? Je ne vois pas où se trouve Actions / Téléchargements sur Matomo ? Comment actionner cette fonctionnalité ?...
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Bug Comptage Visiteurs uniques mensuels
Bonjour, Depuis quelques jours l’affichage mensuel des visiteurs uniques mensuels semble erroné. J’ai une chute massive de cet indicateur qui était beaucoup plus elevé quelques jours auparavant et qui...
View ArticleBackup Efficiency
Hi, We’ve been running Matomo for a couple of years and the database has reached 20Gb. I’ve gradually been reducing the number of backups retained to accommodate the growth, but now need a different...
View ArticleConfiguration du format de mot de passe utilisateur
Bonjour J’utilise la dernière version de Matomo et je voulais savoir s’il est possible de configurer le format du mot de passe utilisateur comme par exemple le nombre de caractères etc … 1 post - 1...
View ArticleModule: Proxy, Action: getPluginUmdJs, In CLI mode: false
Logged into my trial and received an error under “Settings”: WARNING: /core/ProxyHttp.php(370): Warning - file_put_contents(/plugins/Feedback/vue/dist/Feedback.umd.min.js.gz): Failed to open stream:...
View ArticleAPI funktioniert nicht
Ich wollte die Daten aus Matomo in Power BI ziehen. Ich habe einen neuen Token erstellt und an die Export URL gehangen. z.B....
View ArticleInconsistent Tracking Across Multiple Menu Pricing Sites – Possible CDN or...
Hi everyone, I’m currently analyzing web traffic across several menu and pricing-related websites using Matomo (self-hosted), and I’ve noticed some inconsistencies in the data — particularly with...
View ArticleUpdate fails: error: failed to synchronize all databases
Hi, I have problems to update. I am getting: sudo pacman -Syyu: error: GPGME error: No data error: GPGME error: No data error: GPGME error: No data :: Synchronizing package databases... core 143,2 KiB...
View ArticleMissing Pageviews Data for 31 May Due to Archiving Issue
Description: We experienced an issue with Matomo archiving on 31 May. Initially, the archiving process did not start as expected. After initiating it manually, the system generated visit data, but...
View ArticleTransfer custom reports to a different user
I am retiring soon, and would like to transfer all of my personal email reports to another Matomo user so that they do not have to manually recreate all of them. I know this is something that would...
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About custom and custom URL
Hola! I have a website with pages: sitedomain/page1; sitedomain/page2; sitedomain/page3… And I also have page users: user1; user2; user3… So each user has their own page. But how can each user get...
View ArticleWARNING: /core/ProxyHttp.php(370): Warning
Good moning, I found this message while logging in, and it’s not the first day I get it: WARNING: /core/ProxyHttp.php(370): Warning -...
View ArticleImpossible de se connecter Matomo - Certificat securité invalide
Bonjour, Depuis ce week-end, impossible d’afficher ma page de connexion à Matomo. Mon adresse de connexion est en lien avec un sous-domaine de mon site : https://matomo.monsite.fr Quand je rentre...
View ArticleStartup config menu not loading
I uploaded the files from the zip download to an Azure WebApp and a MySQL server. I then got around some errors by modifying the config.ini.php to include my sql info, but now the server thinks it has...
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