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GD > 2.x + Freetype (graphics) -Fehler in Systemprüfung-

July 21, 2020, 4:32 am
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Hallo,

wir haben aktuell PHP7.2 installiert incl. GD und Freetype Support:

GD Support => enabled
GD Version => bundled (2.1.0 compatible)

und Freetype:

FreeType Support => enabled
FreeType Linkage => with freetype
FreeType Version => 2.5.5

Trotzdem zeigt uns die Systemprüfung ein Ausrufezeichen und dem Hinweis:
GD > 2.x + Freetype (graphics)
Die Sparklines (kleine Graphen) werden nicht funktionieren.

Auch wenn wir über die API einen “IMAGEGRAPH” aufrufen bekommen wir die Meldung:
“Error: To create graphs in Matomo, please enable GD php extension (with Freetype support) in php.ini, and restart your web server.”
In der PHPinfo wird angezeigt das die Extension geladen ist.

Weiß jemand evtl. woran das liegen könnte?

Gruß und Danke.
Ortwin

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API Bulk Tracking - 400 Bad Request

July 21, 2020, 11:03 am
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Hi everyone!

I’ve started to use Matomo with my web apps and I would like to import old logs. I was trying to do importation using Tracking API but sometimes I receive a 400 Bad Response. How can I do to know why is this happening? Those errors are being logged?

Thanks!

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Matomo directs OJS login to admin url

July 21, 2020, 5:59 pm
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Hi all,
I installed Matomo via Softaculous without installing the Piwik/Matomo plugin in OJS (Open Journal System PKP) 3.2.1. I installed the tracking code in Custom Tags and the matomo widget in indexJournal.tpl to display visitors graph and maps. The Matomo is working but it always directs the journal web login to matomo admin url

How to resolve this issue?

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Parameter s is interpreted as "Site search" - can I customize this?

July 22, 2020, 12:12 am
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The URL parameter “s” (as in www.example.com/landingpage?s=value) is interpreted as site search parameter. The whole page view does not show up as page view, but only in site search keywords. Is this behavior customizable? And are there any other parameters which are interpreted in some special way?
Thanks in advance,
Daniel

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Newbie braucht Unterstützung beim Tracken von eMail-links

July 22, 2020, 2:39 am
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Zunächst einmal möchte ich sagen, dass ich im Bereich Tracking eine absolute Anfängerin bin und sicherlich viele nervige Fragen stellen werde. Ich würde mich dennoch freuen, wenn ich auch auf “dumme” Fragen eine recht leicht verständliche Antwort bekäme.

Meine Voraussetzungen:
Ich habe eine Wordpress-Webseite mit einem Matomo-Plugin.
Eingerichtet habe ich hier soweit alles.
Ich verstehe auch ein wenig javaScript und php, html und css ein wenig mehr.

Nun würde ich gerne den Tag Manager nutzen. Auf der Webseite selber ist für mich ja noch vieles nachvollziehbar. Aber ich bräuchte auch eine Möglichkeit, Links in meinen Mails oder auf externen Webseiten zu tracken. Und zwar externe Links. Denn wir arbeiten z. B. bei Webinaren mit dem Lieferanten zusammen. Da würde ich schon gerne auch selber tracken wollen, ob die Angaben die der Liferant mir macht auch passen.

Oder ich würde gerne tracken, wie viele externe Links (z. B. von xing oder google MyBusiness) zu unserem Webinar-Anbieter wie häufig angeklickt werden.
Geht das überhaupt mit den Containern und Tags, Impulsen, Variablen und Versionen? oder muss ich das ganz anders aufziehen? Oder ist das gar utopisch?

Also, ich würde gerne meine Kunden/Interessenten per Mail zu einer Webinar-Veranstaltung eines Lieferanten per Mail (oder über xing bzw. Google MyBusiness…) einladen. In dieser Mail ist ein Link (bereits von dem Lieferanten vorkonfiguriert, damit er erkennt, dass dieser Link von uns kommt), welcher zum Anmeldeformular des Webinars auf der Lieferanten-Website führt.

Was mir gerade noch enfällt ist, dass ich das umständlich über eine 302er-Weiterleitung über unsere Website machen könnte. Doch ist das wirklich eine so optimale Lösung?

Ich würde mich freuen, wenn mir hier jemand helfen könnte.

LG aus OWL, Heike

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Default script not working

July 22, 2020, 6:12 am
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We are unable to get visits data by adding a default script (tracking code). Requesting you to help us with rectifying the same.

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Get only page urls filtered by custom dimensions

July 22, 2020, 8:28 am
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Hi, we have set up two custom dimensions (action) for our tracked website:

  • dimension1 reflects the id of the tracked page (1,2,3,1020,…)
  • dimension2 reflects the type of the tracked page (post, event, album, …)

We tracked some pages and the dimensions are added just as we want them to be.

We make an api request to get only the page urls which have assigned the dimension2 with “post”.

https://matomo.kirchenweb.ch/matomo?module=API&idSite=163&period=year&date=today&format=json&filter_limit=-1&expanded=1&token_auth=mytoken&flat=1&method=Actions.getPageUrls&segment=dimension2==post

Sadly also some urls appear which are not assigned the dimension2 with post but event.

We are not sure if this is a bug or if we dont get the idea of how to use the segment filter.
We also tried to create the segment in the ui of matomo but we get the same result.

Would be nice if somebody could help us out here.

Greetins Marco

We are using matomo 3.14.0

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User_Id how to?

July 22, 2020, 10:50 pm
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When my trigger is using a variable : Draft mode is working while the published version is not working

July 23, 2020, 1:58 am
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(topic withdrawn by author, will be automatically deleted in 24 hours unless flagged)

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Strange variations of my campaign links

July 23, 2020, 2:19 am
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I sent out a newsletter yesterday using the following campaign keywords:
nl-u-07-2020-portal
nl-u-07-2020-gomatch

Besides these, the following keywords are now displayed in my Matomo:
ay-h-30-5353-cbegby
ay-h-30-5353-tbzbgdu

I have never used these campaign keywords - but the number of characters matches the ones I used and when I open the visitor log the corresponding pages are reached via the campaign links, that I wanted to link to.

Has anybody of you had this problem before? Could it be that these are bots? Or that it is due to some automatic ‘translations’?

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Perfomance issues when querying campaigns

July 23, 2020, 5:08 am
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Hello,
I built a query to retrieve the data from the Matomo API but I’m having severe performance issues with it.

I am using the Refferers API method “Referrers.getCampaigns” to get the clicks for each campaign (see https://developer.matomo.org/api-reference/reporting-api#Referrers). I am retrieving the data from 4 months for ~2000 siteIds. When I group them into packages of 150 sideIds at once the request takes about 20 seconds. So far, no problem.
These are my parameters:
array:9 [
“period” => “range”
“date” => “2020-03-01,2020-07-01”
“idSite” => “1,2,3,4,5,…,149,150”
“module” => “API”
“method” => “Referrers.getCampaigns”
“format” => “json”
“token_auth” => “…”
“filter_limit” => -1
]

But now, I need to retrieve the clicks for each campaign for a specific pageUrl for each siteId. Therefore, I add a segment to filter the data: “segment” => “pageUrl=@some_string.html”

As soon as I add this segment the matomo api runs into a 504 Gateway Time-out after 60 seconds.
I tried to reduce the siteIds requested at once, down to 10 but even with 10 siteIds at a time, the request takes 40-50 seconds and still runs into a timeout depending on the siteIds in the query. And even if it wouldn’t, 40 seconds for 10 siteIds would mean 1 hour and 20 minutes for the 1200 siteIds I have to fetch the data for.

I’m not sure if this is considered a bug or if there is a much better method to retrieve the exact same data. Any help is highly appreciated.

Thanks in advance, Jan

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Same IP for all visitors

July 23, 2020, 6:52 am
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Hi there,
I just experienced within the last two days, two situations where my clients are getting traffic from the same IP address.
So to say all their visits (from hundreds to thousands of different visitors) have all the same IP address whereas all those visitors are coming from all other the world.
-> Is there any known bug about?
Thank you for your help,

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Mitarbeiter IPs nur als Segment filtern

July 23, 2020, 8:27 am
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Hallo!

Ich habe lange Zeit nur Google Analytics verwendet und dort war es eine Best Practice eine View mit Allen Zugriffen anzulegen und zusätzlich eine View, bei der Mitarbeiter ausgeschlossen wurden.

Ich kann zwar in Segmenten die bereits anonymisierte IP filtern, ich hätte aber gerne nur eine IP gefiltert und nicht so eine große Range. (Wir anonymisieren die letzten zwei Bytes)

Ist dies mit Matomo irgendwie möglich? z.b. über Umwege mit dem Tag Manager, dass wir z.B. Mitarbeitern anhand der IP eine Custom Dimension zuweisen?

Mit zwei separaten Websites zu arbeiten erscheint mir zu aufwändig…

Danke! Andreas

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Removing old files that are not needed

July 23, 2020, 11:08 am
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I have a very large number of individual files that need to be removed and I cannot use the RM commands due to our hosting companies policies. Is there a way to remove these files automatically? If I remove the entire piwik directory on the server and install the latest upgrade will that work? I have removed all unneeded directories and accidentally removed a needed one (/piwik/vendor/tecnickcom), and then installed the lastst update but it did not replace this missing directory. What would any suggestions be?

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Anonymous user access to index file

July 23, 2020, 7:50 pm
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Hi, I don’t want anonymous users (general site visitors) to view any data by going to matomo/index.php
I know I can set anonymous users to “No Access” from the control panel but that blocks them to view the real-time map widget embedded on that site.

  1. If this feature is not there, I request to please add it.
  2. If its already there please let me know how to run it.
  3. If its not going to come then please suggest some way how I can do it.
    Thanks

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Add Element to existing Rollup

July 24, 2020, 1:18 am
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Hello Matomo Team,

I have an issue, I created a rollup with many elements inside (rollups and sites) through API, my first add request length was about 1750 car.

http://xxxxxxxxxxxx/matomo/?module=API&method=RollUpReporting.addRollUp&name=Directions&timezone=Europe/Paris&currency=EUR&token_auth=xxxxxxx&sourceIdSites[0]=7187&sourceIdSites[1]=7190&sourceIdSites[2]=&sourceIdSites[3]=7193&sourceIdSites[2]=&sourceIdSites[5]=7197....sourceIdSites[69]=7783

Because of url length limitation I have to update it with another request to add the remaining sites I want to track, but when I tried this :

http://xxxxxxxxxx/matomo/?module=API&method=RollUpReporting.updateRollUp&timezone=Europe/Paris&currency=EUR&sourceIdSites[70]=7784&sourceIdSites[71]=7785&format=JSON&token_auth=xxxxx&idSite=8037

I noticed that all measurable added with the first request were deleted…

How can I just add sites/rollup from API to an existing rollup without re-send all datas (impossible because of url length limitation).

Thank you in advance for your help.

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Matomo installiert - keine Aufzeichnungen

July 18, 2020, 1:49 am
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Guten Tag Zusammen,
auf der Suche nach Analytics von Google bin ich auf Matomo gestoßen.
Ich habe alles nach Anleitung installiert auf meinem Server - jedoch werden keine Daten aufgezeichnet.
Sämtliche Foren und Hilfeseiten habe ich durch - bevor ich jetzt aufgebe und alles wieder deinstalliere, wollte ich hier noch einmal freundlich nach Hilfe fragen.
Meine Webseite ist https://www.hypnose-zeit.de
Wer kann mir helfen, was für Daten werden dazu ggf. benötigt?
Vielen Dank!
Tom

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Issue on heatmap plugin

July 24, 2020, 7:32 am
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Hello,

We tried to use the heatmap plugin on one of our intranet website.
It’s a really simple html only contact page with a form.
The heatmap is configured with a sample rate of 100% and with the target URL as exactly match the only page of the website. There is no screenshot URL set.

When we move on the page can see every calls of tracking but when we go on matomo UI to see the screenshot itself we have a message saying: “there have been 10 samples recorded so far. However no screenshot has been taken yet. If there is a” Screenshot URL" for this heatmap it may take a while for the screenshot to become available as a user first needs to open this screenshot URL. Depending on the sample rate this may take a while.

I don’t understand why there is no screenshot recorded even if we have multiple samples

Regards,

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Wird hier anonym geloggt? (code inside!)

July 25, 2020, 3:46 am
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Kann mir bitte jemand sagen ob hier anonym geloggt wird, wenn folgender Code im Quelltext steht:

Zusätzlich:

Edit:
Hmm, wo ist der Text?!
Gut, dann eben als Bild:

TrackingCode_1
TrackingCode_1950×318 76.9 KB

TrackingCode_2
TrackingCode_2725×201 18 KB

Nochmal als Text (ein Test):

<!-- Piwik -->
<script>

    var _paq = _paq || [];
        _paq.push(['disableCookies']);
        _paq.push(['setCampaignNameKey', 'r']);
    _paq.push(['setCampaignKeywordKey', ['r', 'rr']]);
    _paq.push(['setCustomVariable', 1, 'JavascriptAktiv', 'ja', 'visit']);
    _paq.push(["trackPageView"]);
    _paq.push(["enableLinkTracking"]);

    (function() {
        var u="https://xxxxxx/";
        _paq.push(["setTrackerUrl", u+"piwik.php"]);
        _paq.push(["setSiteId", "1"]);
        var d=document, g=d.createElement("script"), s=d.getElementsByTagName("script")[0]; g.type="text/javascript";
        g.defer=true; g.async=true; g.src=u+"piwik.js"; s.parentNode.insertBefore(g,s);
    })();
</script>
<noscript><p><img src="https://xxxxxx/piwik.php?idsite=1" style="border:0" alt="" /></p></noscript>
<!-- End Piwik Tracking Code -->

<!-- Piwik Tracking -->
<script>
    var _paq = _paq || [];
    
_paq.push(["setEcommerceView",
    "xxxxxx - Nummer unkenntlich gemacht",
    "Artikel-Titel - unkenntlich gemacht",
    "Kategorien - unkenntlich gemacht",
    Preis . unkenntlich gemacht,
    1]);


</script>

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Page URL not defined error

July 25, 2020, 11:19 am
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