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Geolocation . cities

July 16, 2020, 10:42 am
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I installed Matomo on our own server and enabled ‘Location provider -> DBIP/GeoIp 2 (php).’
The report gives me a rough area, but not the exact city.
(i.e. instead of Paris I see Ile de France.)
Do I need another geo-database (maybe one with a fee) to get more exact results ?

I anonymized the last octett of the IP, but with the same configuration I get exact geolocation in Google Analytics.

Sorry if I’m asking, what maybe has been answered before, but I haven’t found an answer.

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How to track Video analytics in iOS using SDK?

July 16, 2020, 7:39 pm
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Hi,

I have been trying for two days to get Video analytics working using the iOS SDK and can’t work out why it doesn’t work. I am using the “custom tracking parameters” example as a basis. I get a success response with a tracked flag set. However it never shows up as a Video event, and mostly it doesn’t even show up at all.

My code:

    var asMatomoEvent : [String:String] {
        var parameters = [String:String]()
        parameters["ma_id"] = uniqueId
        parameters["ma_ti"] = title
        parameters["ma_re"] = url.absoluteString
        parameters["ma_mt"] = type
        parameters["ma_pn"] = player
        if let currentTimeSeconds = currentTimeSeconds, currentTimeSeconds.isNaN == false {
            parameters["ma_st"] = String(format: "%.2f", currentTimeSeconds)
        }
        if let videoSize = videoSize {
            parameters["ma_w"] = "\(videoSize.width)"
            parameters["ma_h"] = "\(videoSize.height)"
        }
        parameters["ma_fs"] = fullscreen ? "1" : "0"
        return parameters
    }

    func trackMediaEvent(action: String, mediaEvent: MediaEvent) {
        
        let trackingParameters = mediaEvent.asMatomoEvent
        
        let event = Event(tracker: self.tracker,
                          action: [action, "custom tracking parameters"],
                          url: mediaEvent.url,
                          eventCategory: "MediaVideo",
                          eventAction: action,
                          customTrackingParameters: trackingParameters)
        
        self.tracker.track(event)
        #if DEBUG
        tracker.dispatch()
        #endif
    }

   trackVideoEvent(action: progress > 0.0 ? "pause" : "play")

I have verbose logging on and am using Charles to verify that the messages are being sent and received by Matomo.

Any help would be greatly appreciated as I have been working on this for days.
Brett

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Event on external site

July 17, 2020, 5:24 am
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Hello,

I have a matomo account and I would like to make an event to know how many people go to a page external to my site. This page is on another site that I manage and which provides a directory of different site. I have tried several things but that did not work. Is it possible and if so how can I take it? Hope to have been clear enough on my problem.

Thanking you,
Cauz J.

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Rollup Reporting - Exclude specific Measurable for All measurables

July 17, 2020, 6:53 am
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Hello Matomo Team,

Need your help on achieving the ask here for the Rollup Reporting premium feature -

We have 20 Sites in a particular installation, and

  1. we wanted to just avoid ONLY one or two specific sites from that group
  2. Also we don’t want to hardcode the measurables one by one
  3. Also we wanted the new sites added to the list (example: 21 or 22 numbered sites) automatically get added to the list of overall Rollup Reporting Measurable, by specifying the rollup measurable as “all”.

image
image1532×258 16.8 KB

Regds,
Sivakumar

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Limit the fingerprint bereits verfügbar?

July 17, 2020, 8:03 am
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Matomo installiert - keine Aufzeichnungen

July 18, 2020, 1:49 am
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Guten Tag Zusammen,
auf der Suche nach Analytics von Google bin ich auf Matomo gestoßen.
Ich habe alles nach Anleitung installiert auf meinem Server - jedoch werden keine Daten aufgezeichnet.
Sämtliche Foren und Hilfeseiten habe ich durch - bevor ich jetzt aufgebe und alles wieder deinstalliere, wollte ich hier noch einmal freundlich nach Hilfe fragen.
Meine Webseite ist https://www.hypnose-zeit.de
Wer kann mir helfen, was für Daten werden dazu ggf. benötigt?
Vielen Dank!
Tom

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Do not track unless click refresh

July 18, 2020, 7:33 am
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hello, In my website the matomo does not track visitor browsing within the site unless the visitor clicks refresh page!.

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[GoogleAnalyticsImporter] Required Executables (nohup)

July 18, 2020, 10:32 pm
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Hello there,
I am trying to install and test the Google Analytics importer on my Matomo installation.
I am using Wordpress.
My Matomo version is 3.13.6.
Php Version - 7.3.16

Im getting below issue on this plugin:
[GoogleAnalyticsImporter] Required Executables (nohup)
Matomo cannot find the nohup executable. The Google Analytics Importer uses nohup to execute the import process so it will continue on its own after a web request finishes. This executable must be present and accessible from PHP in order for the importer to function.

Please help and advise on how to proceed.

Thanks - glee

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Registrato sul server non visualizzo dati

July 20, 2020, 12:47 am
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Ciao, problematica semplice, non riesco a visualizzare nessun dato, ma sul sito, il plugin matomo analitics e’ configurato correttamente come fare una verifica? dopo posso vedere log?

grazie per qualsiasi aiuto in merito

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Dashboards in iframe for customers without possibility to execute API requests

July 20, 2020, 1:24 am
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I would like to provide my customers with dashboards in an iframe without providing them with a Matomo Account. For this I have to add a token in the iframe.
Is it possible to block a token for API requests? Or is it possible to allow API requests only from a certain network?

I made the following settings in my .htaccess:


<Files "*">
<If "(%{QUERY_STRING} =~ /^module\=API/)">
Require ip 127.0.0.1 ::1
Require ip 0.0.0.0
Require ip myipaddress
Require ip ipaddress of server where dashboard is displayed
</If>
</Files>
<FilesMatch "(^piwik\.(php|js)|^matomo\.(php|js)|^container_.*\.js|robots\.txt|$
        Require all granted
</FilesMatch>

But now the dashboard in the iframe does not work anymore.

Is there another possibility?

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"Visits in Real Time" shows error message

July 20, 2020, 1:30 am
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Hi,

since we have upgraded our Linux Server to 18.04 LTS, Php to 7.4, and updated matomo to v3.13.6, we are getting an error message for the visits in real-time report.
image

It worked properly before this update.
Any suggestions on how to fix it?

Thanks in advance.

Tim

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Getting PHP errors after Matomo upgrade

July 20, 2020, 5:32 am
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I upgraded Matomo to the recent version today. After the ugrade, I get the following PHP errors:

PHP Fatal error:  Class 'MatomoTracker' not found in ****/PiwikTracker.php on line 50

I am using the following code to track pageviews:

<?php
// -- Matomo Tracking API init -- 
require_once (__DIR__ . '***PiwikTracker.php');
PiwikTracker::$URL = ***;
 
    $tracker = new PiwikTracker(***);
    $tracker->setTokenAuth(***);
    $tracker->setIp(***);
    $tracker->doTrackPageView(***);

?>

Before the upgrade it was working fine. I downloaded the latest PiwikTracker.php as mentioned in https://matomo.org/docs/tracking-api/, but then also it did not work. Any help will be much appreciated.

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Is Matomo Cloud hosted solution Ddos attack safe. What is the provider?

July 20, 2020, 6:34 am
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Hello for evaluation Matomo for the company, I ask how Ddos attacks, which might lead to high page views and potential inifite pricing is handled?

Will it be managed by the Cloud infrastructure and which one it is?
Is there a risk, that costs grow infinite?

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Impossible créer un objectif

July 20, 2020, 6:47 am
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bonjour
lorsque je veux créer un objectif et que je valide, je reviens toujours sur la même page avec les informations. Impossible de créer un objectif
Merci pour votre aide

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Matomo Cronjob "ERROR CoreAdminHome"

July 20, 2020, 11:54 am
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Hello,

my newly installed motomo still has problems with the cronjob.

The cronjob reports the error:

Got invalid response from API request:
?module=API&method=API.get&idSite=1&period=day&date=last4&format=php&trigger=archivephp.

Response was
‘a:2:{s:6:“result”;s:5:“error”;s:7:“message”;s:3056:"The mysql driver is not currently installed #0 /var/www/vhosts/stat.xxx.de/httpdocs/libs/Zend/Db/Adapter/Pdo/Mysql.php(109):
Zend_Db_Adapter_Pdo_Abstract->_connect()
#1 /var/www/vhosts/stat.xxx.de/httpdocs/core/Db/Adapter/Pdo/Mysql.php(96): Zend_Db_Adapter_Pdo_Mysql->_connect()
#2 /var/www/vhosts/stat.xxx.de/httpdocs/core/Db/Adapter/Pdo/Mysql.php(74): Piwik\Db\Adapter\Pdo\Mysql->_connect()
#3 /var/www/vhosts/stat.xxx.de/httpdocs/core/Db/Adapter.php(51): Piwik\Db\Adapter\Pdo\Mysql->getConnection()
#4 /var/www/vhosts/stat.xxx.de/httpdocs/core/Db.php(156): Piwik\Db\Adapter::factory(‘PDO\MYSQL’, Array)
#5 /var/www/vhosts/stat.xxx.de/httpdocs/core/FrontController.php(318): Piwik\Db::createDatabaseObject()
#6 /var/www/vhosts/stat.xxx.de/httpdocs/core/dispatch.php(33): Piwik\FrontController->init()
#7 /var/www/vhosts/stat.xxx.de/httpdocs/index.php(27): require_once(’/var/www/vhosts…’)
#8 /var/www/vhosts/stat.xxx.de/httpdocs/core/CliMulti/RequestCommand.php(79): require_once(’/var/www/vhosts…’)
#9 /var/www/vhosts/stat.xxx.de/httpdocs/vendor/symfony/console/Symfony/Component/Console/Command/Command.php(257): Piwik\CliMulti\RequestCommand->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#10 /var/www/vhosts/stat.xxx.de/httpdocs/vendor/symfony/console/Symfony/Component/Console/Application.php(874): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#11 /var/www/vhosts/stat.xxx.de/httpdocs/vendor/symfony/console/Symfony/Component/Console/Application.php(195): Symfony\Component\Console\Application->doRunCommand(Object(Piwik\CliMulti\RequestCommand), Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#12 [internal function]: Symfony\Component\Console\Application->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#13 /var/www/vhosts/stat.xxx.de/httpdocs/core/Console.php(140): call_user_func(Array, Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#14 /var/www/vhosts/stat.xxx.de/httpdocs/core/Access.php(644): Piwik\Console->Piwik{closure}()
#15 /var/www/vhosts/stat.xxx.de/httpdocs/core/Console.php(141): Piwik\Access::doAsSuperUser(Object(Closure))
#16 /var/www/vhosts/stat.xxx.de/httpdocs/core/Console.php(93): Piwik\Console->doRunImpl(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#17 /var/www/vhosts/stat.xxx.de/httpdocs/vendor/symfony/console/Symfony/Component/Console/Application.php(126): Piwik\Console->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#18 /var/www/vhosts/stat.xxx.de/httpdocs/console(32): Symfony\Component\Console\Application->run()
#19 {main}";}’
ERROR CoreAdminHome[2020-07-20 18:10:24 UTC] [5c685] Empty or invalid response ‘’ for website id 1, Time elapsed: 0.415s, skipping

Before someone asks for memory. Mysql has 3GB and PHP 1GB. The Matomo system check is completely green [incl. Load Data infile]. Exception of course the error message during archiving.

Thanks Gerald

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Tracking API, is there any way that I can get visitor channel type (referrer) in browser level?

July 20, 2020, 6:25 pm
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Hi all!

I would like to get the visitor channel type like organic, direct or campaign from the browser level. I tried using getAttributionInfo but it returns a set of URL instead of a simple keyword.

Would love to get a response like direct, social or campaign.

Also I tried getAttributionCampaignName but it is not working.

Any help would be greatly appreciated!

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Visitors cominf from external sites

July 21, 2020, 1:19 am
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I can see how many visitors are entering my small blog from external websites and/or social networks.
It could be very interesting if Matomo can show me the PAGE of the external source that contains the link to my blog.
Is it possible to have such a feature?
Thanks,
Maurizio

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Agid Web Analytics Italia

July 21, 2020, 2:04 am
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Ciao, oggi vi scrivo poche righe che descrivono un bel progetto in fase di sviluppo per la pubblica amministrazione italiana.

La parte più bella del progetto è che le pubbliche amministrazioni possono collaborare volontariamente come beta tester del sistema di monitoraggio delle statistiche.

Il sistema di monitoraggio delle statistiche web opensource è in fase di sviluppo, se ne sta occupando AGID.

Molti enti pubblici di piccole dimensioni, come piccoli comuni, o agenzie, non hanno abbastanza risorse per sviluppare e mantenere un sistema di monitoraggio dei propri siti web.

AGID, con questo progetto, propone a questi enti, non completamente autosufficienti, un sistema preconfigurato e pronto a partire per utilizzare MATOMO impiegando il minimo sforzo. Senza nemmeno avere capacità tecniche di programmazione.

In italia, a mio avviso, questa è una grande innovazione. Si passa da un concetto di «concorrenzialità» o individualità degli enti pubblici, ad un concetto collaborativo di mutuo scambio. Sono entusiasta di questa ottima notizia, per questo mi auguro che il progetto abbia il successo che merita.

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What is siteprerender.com?

July 21, 2020, 3:59 am
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In my privat matomo installation is in “Actions” → “Outlinks” siteprerender.com listet? I don’t use this link in my website. I know the fake-visitor-referer that only set your link in matomo, but what is it?

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Frage zur Struktur von Ereignisse

July 21, 2020, 4:06 am
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Ich nutze seit einiger Zeit Ereignisse. Diese sind sehr nützlich. Doch ich verstehe die Struktur der 3 Ebenen nicht. Es ist ja keine durchweg Hierarchie, es scheint nur so. Es sind jeweils nur 2 Ebenen verbunden.
Ereigniskategorien ↔ Ereignisaktionen.
Ereignisaktionen ↔ Ereignisnamen.
Keine solche Verbindung:
Ereigniskategorien ↔ Ereignisaktionen ↔ Ereignisnamen
oder

  • Ereigniskategorien
    – Ereignisaktionen
    — Ereignisnamen
    sondern nur so:
  • Ereigniskategorien
    – Ereignisaktionen
    und
  • Ereignisaktionen
    – Ereignisnamen

So ganz habe ich das bis heute nicht verstanden. Gibt es dafür eine plausible Erklärung, oder wäre eine durchweg Hierarchie eh besser?

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