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PII collected from users recording sessions

June 16, 2020, 10:39 am
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@shassan21 wrote:

Hi,
I am using a third party plugin that allows an online designer for users in the front end. They can create designs such as business cards etc. I would like to know if Matomo would collect personal data or PII from the online designer front end? e.g. if someone were to write their email address on a business card design. If so, how would Matomo collect this data, would it only be from recording sessions? And would I require user consent for tracking if this was the case, even though I anonymise IP, replace user IDs with pseudonyms and also anonymise order IDs?

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Matomo Session-General Question

June 16, 2020, 11:05 pm
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@suba wrote:

Hai, On what basis a session is being calculated in matomo.When do a session end in matomo?Thanks in advance

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Event tracking without cookies

June 17, 2020, 4:02 am
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@Adam1234 wrote:

Hi,

Currently we have a situation where if a customer declines cookies, we are not firing any tags/cookies on the site. So in this situation they are untrackable.

However, is there a way to still track the basic events this user performs (just as a counter)? We wouldn’t want to link the event to any sessions or users.

At the same time we would also want to track users who do accept cookies completely on a sessions and user level.

BR
Adam

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Query to find the count of page views and unique page views

June 17, 2020, 5:14 am
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@suba wrote:

Hi, I am trying to fetch the pageviews and unique pageviews count using query.

create or replace view pageview as (SELECT count(*) pv FROM matomo.matomo_log_link_visit_action where idsite=2 and idaction_event_action is null and server_time BETWEEN '2020-06-02 00:00:00' AND '2020-06-02 23:59:59' group by idaction_url);
select sum(pv) from pageview;

This gives the same result as in visits overview page for the site with minimal traffic. But the count obtained from the query differs for the site with high traffic.
We have used only tag manager code and I have considered the rows whose idaction_event_action field is null as a pageview since that field will hold value only for Events.
Is there any other logic i have missed out? (P.s I dont want the value from the API. ) Thanks in advance

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Segmente nach Ländern aber nicht alle Länder da

June 17, 2020, 5:44 am
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@PatrickHBerlin wrote:

Hallo Team.

Ich möchte Segmente für die Zugriffe aus bestimmen Ländern anlegen, stoßen hierbei aber auf ein Problem.
Einige Länder sind in Matomo einfach nicht da, ich kann die Segmente also nicht anlegen.

Die Niederlande
Südafrika
USA --> hier gab es nur eine Länderkennung
Mexiko --> hier gab es nur eine Länderkennung
Indien
Peru
Indonesien
Singapur
Thailand
Vietnam

Kann mir bitte jemand behilflich sein?

Danke
Patrick

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Besucher-ID beibehalten nach Wechsel disableCookies zu Cookie-Tracking

June 17, 2020, 1:10 pm
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@utrautma wrote:

Wenn ich das Tracking mit disableCookies beginne, dann mir aber eine Einwilligung für Cookies vom Besucher einhole und beim nächsten Seitenaufruf mit Cookies tracke (also disableCookies nicht mehr aufrufe), dann werde ich als anderer Besucher gezählt. D.h. ich habe eine andere Besucher-ID.

Was muss ich tun, damit das nicht passiert und ich als derselbe Besucher geführt werde?

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Segment over action url returns actions with other url

June 18, 2020, 2:17 am
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@christina.b wrote:

I’m looking at the report on a custom dimension. Since I use different URLs, I wanted to search for the custom dimensions of a specific URL. For this purpose I have created a segment :
Action URL - Contains - My domain name

In the report, when I open the sub-tables of the values, I get several different action URLs, including some that do not contain the specified domain.
What could be the reason for that?
How do I get the report from Custom Dimensions that only come from one domain?

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Matomo URL tracking

June 18, 2020, 2:33 am
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@Hoang_Hai_Nguyen wrote:

Dear Matomo community

I’m new to matomo. I’ve started playing with matomo not long ago.
I’d like to ask if matomo is capable of telling me: from what Url the measured website was loaded.
basically what what the previous url in the history before it went to the measured websites.

Thanks in advance
Regards,
Hai

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Tracking single page websites parameter

June 18, 2020, 4:27 am
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@Hoang_Hai_Nguyen wrote:

Dear Matomo community

We have a SAP Fiori web application which we would like to track.
however when this application is being tracked, not the whole url is being registered. the paramter of the url are completely missing in the visitors log. How could i tell matomo to track the complete url ?

Thanks in advance
Hai

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Tracking multiple websites - Not Working

June 18, 2020, 6:59 am
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@suba wrote:

Hi, I have a matomo server. Initially i configured for a high traffic site and and added the tag manager code alone in the head portion of the website.Then, I replicated the configuration for another high traffic website and added the tag manager code alone in the head part. Now the number of visits for second website shows correctly where as the first one shows the wrong value. Is there any solution for this?

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API Matomo get a single date

June 18, 2020, 1:09 pm
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How to get recently viewed pages in motomo

June 18, 2020, 9:20 pm
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@uma.maheswar wrote:

Hi all i am very new to motomo,i want to display recently viewed pages in website,please any one can provide query.

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Tag Manager et WP-Matomo

June 20, 2020, 3:26 pm
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@bmail wrote:

Bonjour,

J’utilise une instance de Matomo sur un serveur, et ce dernier reçoit les données d’un site wordpress+woocommerce.

Sur le wordpress, j’utilise le plugin “WP-Matomo 1.0.22” qui dispose d’un onglet “Activer le suivi” pour accueillir le code js. Jusque là, tout fonctionne bien.

Je souhaitais explorer les possibilités de Tag Manager et j’ai bien écouté la très bonne vidéo de Ronan Chardonneau sur le sujet: RRLL2018: Matomo Tag Manager par Ronan Chardonneau - Nantes Digital Week

Mais il est dit que la création d’un container va produire un nouveau script de suivi et qu’il faudra donc utiliser ce dernier. Il faut donc que je remplace le script actuel par ce nouveau script, dans WP-Matomo ?
Je n’en suis pas certain car la vidéo ne montre pas de changement effectué sur le site analysé.

Merci à vous si vous pouvez m’éclairer…

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Fingerprinting doesn't differentiate between visits and unique visitors - why?

June 20, 2020, 10:58 pm
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@fne wrote:

Hi,

it seams that disabling cookies results in not having a difference between visits and unique visitors while the Matomo FAQ say fingerprinting is being used for that purpose when cookies are disabled. But when I disable cookies, the numbers for visits and unique visitors are exactly the same. Any ideas why this is or what I can do to get unique visitors without enabling cookies?

Thanks and kind regards
Franz

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Row evolution over Custom Dimension

June 22, 2020, 1:06 am
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@christina.b wrote:

I have some custom dimensions and when I open the report on its own page I am able to open the row evolution. But when I add the report to one of my dashboards the possibility of opening the row evolution isn’t there. The icon is not displayed.
Can I change this?

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Behaviour->Pages Slow

June 22, 2020, 3:51 am
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@rdvictor wrote:

Hi,

Our users are complaining about Behaviour->Pages is taking a long time to open in certain month views with a lot of page views and also the year view. We have no problems with the first months of this year but in may we had about 13 million page views and 11 million unique and the Pages view for the whole month takes somewhere between 20-30 minutes to load. Previous months have about half the amount of page views and takes a couple of seconds to load. We do log imports and run cron archiving every night. Are these views not pre-processed kind of like the Vists Log or do we have some kind of misconfiguration?

I am in the process of migrating to a new machine run the imports in parallel at the moment while tweaking the new server and I see the same thing on that server.

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Matomo v3.13.6 still not detecting visits from VMWare AirWatch browser (#6248)

June 22, 2020, 7:15 am
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Data Inconsistency

June 22, 2020, 11:31 am
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@Cliff wrote:

We started using the hosted version of Matomo this morning in a trial. We added tracking code to one of our sites and everything seemed to be working fine. We added it to a second site, but accidentally used the same site ID. We fixed this quickly.

Now the data for the first site seems inconsistent and weird.

Screen Shot 2020-06-22 at 2.29.09 PM
Screen Shot 2020-06-22 at 2.29.09 PM792×388 17.8 KB

You can see that we have recent visits, but when I check things like Behaviors and Visitors it will only show two people. We have several unique tracked in that dashboard widget but it doesn’t seem to propagate to other areas of the application. Why is this?

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Error setTrackerURL is registered more than once

June 22, 2020, 1:40 pm
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@nidhi wrote:

Hi,
My angular 8 SPA is branded for 2 programs i want to enable tracking on. I am getting error “The method setTrackerUrl is registered more than once in ‘_paq’ variable”. Here is the code in my app to enable matomo tracking :

//branding can be brand1 or brand2
int matomoSiteId = getSiteId(<“branding”>);
if(matomoSiteId > 0)
{
this.matomoInjector.init(environment.matomoUrl, matomoSiteId);
}

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Tag manager code and regular tracking code

June 22, 2020, 11:44 pm
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@suba wrote:

Hi, I am new to matomo and I have a question regarding Matomo tag manager and tracking code. Is it enough to use only the tag manager code for tracking.Will it track the visitors accurately.What will happen if we use both tag manager and tracking code in our site.In our website, We are using only the tag manager code and there is a huge variation with the GA value and matomo value. Is there any suggestions on this? Thanks in advance.

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