@Niko1 wrote:
Hello, we have a problem with tracking events on iPhone (any browser).
All other devices work perfectly. It tracks some of the events but not always the same ones and there is no observable pattern to the tracking.
Any help would be appreciated.
Posts: 1
Participants: 1
@mhh wrote:
We configured Matomo to mask visitor’s IP addresses to ensure privacy and because there is no need to track / ID individual users for our purposes.
However, we are tracking activities by our partner organizations (via mutual agreement). In order to identify them we will need to record their full IP addresses. Is there a way in Matomo to “whitelist” certain IP addresses, or conditionally mask them?
Thanks!
Posts: 1
Participants: 1
@troX wrote:
If I go to Behaviour > Pages and click on a sub-subfolder, only 100 pages are shown:
- organisations - category + surgery + tinnitus + ... + oncology (sub-subfolder 100)As suggested in the FAQ, I edited config/config.ini.php to disable the data limit for pages and to show 5000 entries.
My config/config.ini.php:
[General] force_ssl = 1 salt = "XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX" trusted_hosts[] = "mydomain.de" ; maximum number of rows for any of the Referers tables (keywords, search engines, campaigns, etc.), and Custom variables names datatable_archiving_maximum_rows_referrers = 5000 ; maximum number of rows for any of the Referers subtable (search engines by keyword, keyword by campaign, etc.), and Custom variables values datatable_archiving_maximum_rows_subtable_referrers = 5000 ; maximum number of rows for any of the Actions tables (pages, downloads, outlinks) datatable_archiving_maximum_rows_actions = 5000 ; maximum number of rows for pages in categories (sub pages, when clicking on the + for a page category) datatable_archiving_maximum_rows_subtable_actions = 5000 ; maximum number of rows for any of the Events tables (Categories, Actions, Names) datatable_archiving_maximum_rows_events = 5000 ; maximum number of rows for sub-tables of the Events tables (eg. for the subtables Categories>Actions or Categories>Names). datatable_archiving_maximum_rows_subtable_events = 100 ; maximum number of rows for all individual Custom Dimensions reports, and for Custom Variables names report datatable_archiving_maximum_rows_custom_variables = 5000 ; maximum number of rows for the Custom Dimensions subtables (list of all Page URLs per dimension value), and for Custom Variables values reports datatable_archiving_maximum_rows_subtable_custom_variables = 5000 ; maximum number of rows for the Site Search table datatable_archiving_maximum_rows_site_search = 5000Unfortunatelly
datatable_archiving_maximum_rows_subtable_actions = 5000seems not to work. (At least for sub-subfolders) There are still only 100 sub-subfolder shown.Is it possible to disable the pages limit for sub-subfolders?
Posts: 1
Participants: 1
@MWalter wrote:
Hi,
we had a really special case theses days. Our Matomo server seemed to have some issues so it was really slow and could not answer some request, or was not reachable at all. Which is not that a big problem. But our application got some Problems too, when Matomo tried to track downloads. I can’t guarantee, as there is no log information on this, but it seems like Matomo was not reachable and the download page could not be generated. But instead of not tracking after a timeout, Matomo tried to load the page for a really long period. So we ran into the limit of Apache connections available on the server. So I tried to find a way to fix this and found that there should be a timeout for the generation of the download page (LinkTrackingTimer). Standard setting for this timeout is pretty fine for us, but I tried to reset and retrieve it, which worked well. But it seems to be ingnored, if Matomo does not answer at all. As all other pages ran normally and just do not track, we are looking for a way to achieve this behaviour for the download page as well. Is there any setting, we can do get a timeout after a few seconds (better some milliseconds)?
Best Regards,
Matthias
Posts: 1
Participants: 1
@bitmeisterei wrote:
Bei mir haben die Besuche und eindeutige Besucher immer die gleiche Anzahl!
Was stimmt da bei meinen Einstellungen nicht?Ich verwende das Matomo WordPress Plugin auf dem selben Server wie WP.
Mein embed code:
var _paq = window._paq || [];
_paq.push([‘disableCookies’]);_paq.push([‘trackPageView’]);_paq.push([‘enableLinkTracking’]);_paq.push([‘setTrackerUrl’, “https://bildung2030.at/wp-content/plugins/matomo/app/matomo.php”]);_paq.push([‘setSiteId’, ‘1’]);var d=document, g=d.createElement(‘script’), s=d.getElementsByTagName(‘script’)[0];
g.type=‘text/javascript’; g.async=true; g.defer=true; g.src=“https://bildung2030.at/wp-content/uploads/matomo/matomo.js”; s.parentNode.insertBefore(g,s);Danke für jede Hilfe, verwende Matomo das erste mal im Produktiv Einsatz und habe daher wenig Erfahrung.
Posts: 1
Participants: 1
@bitmeisterei wrote:
Hallo!
Ich lade Inhalte per Ajax in meine Seite, welche Links auf andere Seiten enthalten. Leider werden diese nicht als Outlinks von Matomo mitgetrackt. Muss ich die Links modifizieren oder fehlt eine Einstellung bei Matomo?Bin Webentwickler aber Anfänger mit Matomo.
Danke für jeden Hinweis.
Posts: 1
Participants: 1
@christina.b wrote:
Ist es möglich die Rechte eines View-Nutzers weiter anzupassen?
Ich würde eingigen Nutzern gerne nur bestimmte Reports/Dashboards zur Verfügung stellen.
Posts: 1
Participants: 1
@Frank_D wrote:
We run the core:archive job every hour. Almost every time I get an Error with some requests:
Done archiving
SUMMARY
Total visits for today across archived websites: 2700
Archived today’s reports for 267 websites
Archived week/month/year for 267 websites
Skipped 572 websites
- 530 skipped because no new visit since the last script execution
- 40 skipped because existing daily reports are less than 3600 seconds old
- 0 skipped because existing week/month/year periods reports are less than 3600 seconds old
- 2 skipped because got an error while querying reporting API
Total API requests: 1064
done: 267/839 32%, 2700 vtoday, 267 wtoday, 267 wperiods, 1064 req, 531532 ms, 6 errors.
Time elapsed: 531.532s
SUMMARY OF ERRORS
Error: Got invalid response from API request: ?module=API&method=API.get&idSite=10055&period=week&date=last2&format=php&trigger=archivephp. The response was empty. This usually means a server error. A solution to this error is generally to increase the value of ‘memory_limit’ in your php.ini file. For more information and the error message please check your web server’s error Log file. As this core:archive command triggers PHP processes over HTTP, you can find the error message in your Matomo’s web server error logs.php memory should be the problem. I get no entry in the Log file.
I also run the misc/cron/archive.php in the browser with the same result.I found some older posts about this problem, but none of them helped me to solve my issue.
Posts: 1
Participants: 1
@InkFlo wrote:
Hello everyone,
I’m trying to set up matomo with cloudflare but it doesn’t work, the IP on the log is the IP of the origin server instead of client IP.
My matomo server is on simple VPS (without cloudflare).
One of my tracked website is behind cloudflare and use GitHub - matomo-org/tracker-proxy: HTTP proxy for Matomo's tracker API. This script allows to track websites with Matomo without revealing to your visitors the secret Matomo server URL.
According to cloudflare, I added the following code into my nginx server config (tracked website)
set_real_ip_from 103.21.244.0/22;set_real_ip_from 103.22.200.0/22;set_real_ip_from 103.31.4.0/22;set_real_ip_from 104.16.0.0/12;set_real_ip_from 108.162.192.0/18;set_real_ip_from 131.0.72.0/22;set_real_ip_from 141.101.64.0/18;set_real_ip_from 162.158.0.0/15;set_real_ip_from 172.64.0.0/13;set_real_ip_from 173.245.48.0/20;set_real_ip_from 188.114.96.0/20;set_real_ip_from 190.93.240.0/20;set_real_ip_from 197.234.240.0/22;set_real_ip_from 198.41.128.0/17;set_real_ip_from 2400:cb00::/32;set_real_ip_from 2606:4700::/32;set_real_ip_from 2803:f800::/32;set_real_ip_from 2405:b500::/32;set_real_ip_from 2405:8100::/32;set_real_ip_from 2c0f:f248::/32;set_real_ip_from 2a06:98c0::/29; real_ip_header CF-Connecting-IP;I tried to edit
$http_ip_forward_header = 'X-Forwarded-For';on tracker-proxy/config.php
I even tried with$http_ip_forward_header = 'CF-Connecting-IP';but it doesn’t workon nginx log (tracked website) the real IP is displayed, but in matomo VPS nginx log the tracked website VPS ip is displayed instead of client IP.
Do you have any idea?
Thanks in advance
Posts: 1
Participants: 1
@rschildt wrote:
Hello Community,
I want to install the Plugin: GDPR Cookie Compliance Plugin and under “3rd Party cookies”, is that the right place to add the Matmo Code?,That is the place where people can turn it off if they prefer
thank you
Posts: 1
Participants: 1
@grantr wrote:
I installed the Cloudflare Location Provider plugin, but in the Geolocation page of Matomo dashboard, the radio button option for Cloudflare has “Broken” underneath it in red text, and I can’t select the option.
I tried uninstalling the plugin and reinstalling it. But no luck.
Would appreciate any advice.
Thanks!
Posts: 1
Participants: 1
@christina.b wrote:
I’m thinking abbout embedding one of my dashboards in a html page for my customers.
Is it possible to select a single dashboard without selecting other dashboards?
And is it possible to remove the segment selection and the ability to add new widgets to the dashboard from the view?
Posts: 4
Participants: 2
@speede2020 wrote:
Hallo zusammen,
ich hoffe ihr könnt mir helfen.
Ich hverwende Borlabs Cookie und möchte nun den OptOut Code für Matomo hinzufügen, wo finde ich diesen?Das Javasrcript was per Ifram von Matomo angeboten wird ist für mich nicht verständlich genug, um den richtigen Code “raus zu lesen”.
Nur als Hinweis: OptIn funktioniert perfekt
Posts: 1
Participants: 1
@Becky_Chen wrote:
Hello
I have the issue about the number of campaigns is different between dashboard and exported
For example,dashboard shows the campaign “facebook_picsee” unique visitors is 13.
The csv is exported from visitor log segmented by this campaign shows 45 records (I already removed same visitorId)Would anyone have an idea why?
Thank you.
Posts: 1
Participants: 1
@thomas-99 wrote:
Hallo Zusammen,
ich verwende Matomo (3.13.6) seit einigen Jahren. Seit einiger Zeit bemerke ich immer mehr Fehler. Die Auswertungen werden nicht mehr angezeigt z.B. Verhalten -> Seite (Oops), Verhalten -> Einstiegsseiten (Oops) usw.
Das hat nichts mit der Auslastung zu tun. So wild ist die nicht. Ich vermute, einen Timeot bei der Erstellung der der Ansichten.
Und es werden keine Emails mehr versendet. Das funktioniert aber schon seit Monaten nicht mehr, obwohl das maunelle Versenden funktioniert. Auch der Test funktioniert:
./console core:test-email your-real-email-address@example.com
Und über SMTP klappt es auch nicht.Systemprüfung ok
Tracking Fehlschläge ok
PHP 7.3.14
RAM 950 MB
Archivierung läuft sauber durch über Cron Job.
Keine Error in der error.logWie kann ich herausfinden, warum die Oops immer mehr werden? Kann man einen Timeout erhöhen bis zum Oops?
DANKE
Ciao thomas
Posts: 1
Participants: 1
@Sigurd_Mannsaker wrote:
I tried to search for this but couldn’t find any existing posts:
Is there any way to add more than 3 dimensions to a custom report? Can it be configured somewhere?
We depend on a custom dimension for most reports. That means there are only 2 “slots” left for event dimensions. So we have to choose if we want the category and action, or action and name, for example – never category + action + name at the same time.
This is becoming a bit of an issue for us, so any help/ideas would be much appreciated!
Posts: 1
Participants: 1
@christina.b wrote:
I want to create a custom report containing all keywords of a campaign with a specific name.
For this purpose I have the following code so far:public function getOTHAWCampaign($idSite, $period, $date, $segment = false) { $data = \Piwik\API\Request::processRequest('Referrers.getCampaigns', array( 'idSite' => $idSite, 'period' => $period, 'date' => $date, 'segment' => $segment, 'doNotFetchActions' => true, )); $data->applyQueuedFilters(); foreach ($data->getRows() as $visitRow) { if ($visitRow->getColumn('label') === "othaw") { $id = $visitRow->subtableId; var_dump($visitRow); } } return $this->getKeywordsByCampaignId($idSite, $period, $date, $segment, $id); } public function getKeywordsByCampaignId($idSite, $period, $date, $segment, $idsubtable) { $result = \Piwik\API\Request::processRequest('Referrers.getKeywordsFromCampaignId', array( 'idSite' => $idSite, 'period' => $period, 'date' => $date, 'idSubtable' => $idsubtable, 'segment' => $segment, 'doNotFetchActions' => false )); $result->applyQueuedFilters(); return $result; }Now when I try to open the Row Evolution, I get this error message:
This seems to be because of the foreach-statement, if I remove it and change $id to a certain number in the function call getKeywordsByCampaignId(), I can open the Row Evolution without any problems.
But the id can change from day to day, if I have understood correctly.Does anyone know how I can solve this?
Posts: 1
Participants: 1
@Bluebird63 wrote:
Hi all,
We have a few clients we are assisting with Matomo and we want to stop accepting traffic for a bit on certain websites, but retain the data in the background. Rather than get the client to pull the tags from the website or remove/delete the siteID altogether from being accepted on the system, is there a good way to do this from the management console?
Is the best way to just remove the URL from the “Websites>Manage” measurable?
Thanks,
Steve
Posts: 4
Participants: 2
@Bluebird63 wrote:
(topic withdrawn by author, will be automatically deleted in 24 hours unless flagged)
Posts: 1
Participants: 1
@yaadie wrote:
Hi. When I install Matomo through softaculous, it creates a cron job. Now I have two questions:
- What does the first cron job do?
- I tried configuring the cron job for auto-archiving data but Matomo stopped recording altogether. Where did I go wrong? The folder I installed matomo was called ‘analytics’.
My version: /usr/local/bin/php -f /home/totalcp/public_html/analytics/console core:archive --url=example.org/matomo/ > /home/totalcp/matomo-archive-output.log (I changed example.org to my URL though).
Posts: 1
Participants: 1
