@omar wrote:

Von heute auf morgen erhalte ich auf einmal einen Berg an Warnungen in Matomo:

Can someone explain what is happening? THX!

vendor/php-di/php-di/src/DI/Container.php(128): Notice - Accessing static property DI\NotFoundException::$file as non static - Matomo 3.13.5 -(Module: CoreAdminHome, Action: trackingCodeGenerator, In CLI mode: false)

WARNING: XXX/vendor/php-di/php-di/src/DI/Container.php(128): Notice - Accessing static property DI\NotFoundException::$file as non static - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: CoreAdminHome, Action: trackingCodeGenerator, In CLI mode: false)

WARNING: XXX/plugins/Monolog/Processor/ExceptionToTextProcessor.php(35): Notice - Accessing static property Zend_Db_Statement_Exception::$file as non static - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, In CLI mode: false)

WARNING: XXX/plugins/Monolog/Processor/ExceptionToTextProcessor.php(35): Notice - Accessing static property Zend_Db_Statement_Exception::$file as non static - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, In CLI mode: false)

WARNING: XXX/libs/Zend/Db/Statement/Pdo.php(234): Notice - Accessing static property Zend_Db_Statement_Exception::$file as non static - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, Method: Live.getLastVisitsDetails, In CLI mode: false)

WARNING: XXX/plugins/Live/Controller.php(99): Notice - Undefined variable: visitors - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, In CLI mode: false)

WARNING: XXX/plugins/Monolog/Processor/ExceptionToTextProcessor.php(35): Notice - Accessing static property Zend_Db_Statement_Exception::$file as non static - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, In CLI mode: false)

WARNING: XXX/libs/Zend/Db/Statement/Pdo.php(234): Notice - Accessing static property Zend_Db_Statement_Exception::$file as non static - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, Method: Live.getLastVisitsDetails, In CLI mode: false)

WARNING: XXX/plugins/Live/Controller.php(99): Notice - Undefined variable: visitors - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, In CLI mode: false)

WARNING: XXX/plugins/Monolog/Processor/ExceptionToTextProcessor.php(35): Notice - Accessing static property Zend_Db_Statement_Exception::$file as non static - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, In CLI mode: false)

WARNING: XXX/libs/Zend/Db/Statement/Pdo.php(234): Notice - Accessing static property Zend_Db_Statement_Exception::$file as non static - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, Method: Live.getLastVisitsDetails, In CLI mode: false)

WARNING: XXX/plugins/Live/Controller.php(99): Notice - Undefined variable: visitors - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, In CLI mode: false)

WARNING: XXX/libs/Zend/Db/Statement/Pdo.php(234): Notice - Accessing static property Zend_Db_Statement_Exception::$file as non static - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, Method: Live.getLastVisitsDetails, In CLI mode: false)

WARNING: XXX/core/Site.php(157): Notice - Accessing static property Piwik\Exception\UnexpectedWebsiteFoundException::$file as non static - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Proxy, Action: getCss, In CLI mode: false)

WARNING: XXX/plugins/Live/Controller.php(99): Notice - Undefined variable: visitors - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, In CLI mode: false)

WARNING: XXX/plugins/Monolog/Processor/ExceptionToTextProcessor.php(35): Notice - Accessing static property Zend_Db_Statement_Exception::$file as non static - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, In CLI mode: false)

WARNING: XXX/libs/Zend/Db/Statement/Pdo.php(234): Notice - Accessing static property Zend_Db_Statement_Exception::$file as non static - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, Method: Live.getLastVisitsDetails, In CLI mode: false)

WARNING: XXX/plugins/Live/Controller.php(99): Notice - Undefined variable: visitors - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, In CLI mode: false)

WARNING: XXX/plugins/Monolog/Processor/ExceptionToTextProcessor.php(35): Notice - Accessing static property Zend_Db_Statement_Exception::$file as non static - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, In CLI mode: false)

WARNING: XXX/libs/Zend/Db/Statement/Pdo.php(234): Notice - Accessing static property Zend_Db_Statement_Exception::$file as non static - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, Method: Live.getLastVisitsDetails, In CLI mode: false)

WARNING: XXX/plugins/Live/Controller.php(99): Notice - Undefined variable: visitors - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, In CLI mode: false)

WARNING: XXX/plugins/Monolog/Processor/ExceptionToTextProcessor.php(35): Notice - Accessing static property Zend_Db_Statement_Exception::$file as non static - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, In CLI mode: false)

WARNING: XXX/libs/Zend/Db/Statement/Pdo.php(234): Notice - Accessing static property Zend_Db_Statement_Exception::$file as non static - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, Method: Live.getLastVisitsDetails, In CLI mode: false)

WARNING: XXX/plugins/Live/Controller.php(99): Notice - Undefined variable: visitors - Matomo 3.13.5 - Please report this message in the Matomo forums: forum.matomo_org
WARNING: (please do a search first as it might have been reported already) (Module: Live, Action: getLastVisitsStart, In CLI mode: false)

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@plegault wrote:

I originally added this to another issue I was having about self signed certificate.

The site works fine and records information under activity log. The issue I’m having is getting the archiving to work. I’m getting the error below. If PHP was not working correctly I would not be able to access t he matomo server or phpinfo page. This may have started when I moved to windows or updated to Matomo 3.13.5.

ERROR [2020-06-04 12:27:46] 6196  Got invalid response from API request: ?module=API&method=API.get&idSite=6&period=day&date=last8&format=php&trigger=archivephp. Response was '<?php  use Piwik\FrontController;  if (!defined('PIWIK_DOCUMENT_ROOT')) {     define('PIWIK_DOC
UMENT_ROOT', dirname(__FILE__) == '/' ? '' : dirname(__FILE__)); }  if (file_exists(PIWIK_DOCUMENT_ROOT . '/bootstrap.php')) {     require_once PIWIK_DOCUMENT_ROOT . '/bootstrap.php'; }  if (!defined('PIWIK_INCLUDE_PATH')) {     define('PIWIK_INCLUDE_PATH', PIWIK_DOCUMEN
T_ROOT); }  require_once PIWIK_INCLUDE_PATH . '/core/bootstrap.php';  if (!Piwik\Common::isPhpCliMode()) {     exit; }  if (!defined('PIWIK_ENABLE_ERROR_HANDLER') || PIWIK_ENABLE_ERROR_HANDLER) {     Piwik\ErrorHandler::registerErrorHandler();     Piwik\ExceptionHandler:
:setUp(); }  FrontController::setUpSafeMode();  $console = new Piwik\Console(); $console->run();'

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@mahesh wrote:

I follow the instructions from GitHub - mutil/nodejs-piwik-proxy: Nodejs proxy to hide piwik URL to my ReactJs Web Application it is working and tracking my page views.

But it is failing in session recording, getting an error in console as Uncaught SyntaxError: Unexpected token '<' and the url is https://examplesite.com/piwik/plugins/HeatmapSessionRecording/configs.php?idsite=1&trackerid=XYZ123&url=https%3A%2F%2Fabc.com%2Fabc%2Fxyz

Please provide any documentation/solution to hide my secret url in my React Js Web Application like http://matomo.org/faq/how-to/faq_132/

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@DigitalEngineering wrote:

Hello dear Matomo folks!

Our website has normally had quite similar numbers for user IDs and unique visitors. For some reason, the difference is 100%, thus the number of unique visitors is 2-fold compared to user IDs…

Would you know any potential reason behind this? I attached a graph demonstrating the difference.

Thanks a lot in advance!

Best regards,
Amanda

image1603×170 15.7 KB

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@DFresh wrote:

We have an on-premise Confluence (7.3) installation we’d like to gather metrics on. I’ve installed the latest version of Matomo and instrumented Confluence globally with the javascript tracking code. I configured the site as an intranet option and have site search tracking enabled. I’m seeing hits in the dashboard in Matomo, but when I go to Beahviour --> Site Search I’m not getting any data. Can anyone suggest what the next steps to check to get search data showing up? When I open the browser tools I can see search requests going to URLs like https://wiki.example.com/rest/api/search?cql=XXXX for the quick popup search. Advanced searches go through URLs like https://wiki.example.com/dosearchsite.action?cql=XXXX.

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@Prashant_R wrote:

Hello folks,

I am using Matomo along with Google Analytics. I am using Matomo Tag Manager and placed right below the tag, the matomo implemented on highly scalable servers and no problem from server side

Config:
DoNotTrack disabled on both Matomo and GA
Avoid Bot Tracking enabled on both Matomo and GA

I am facing a count discrepancy between Matomo (lesser) and Google Analytics - PageView Count, Visitor Count and Session Count.

Eg: (Single day - June 1 2020)

Tool | PageView. |. Visitors. |. Session. |

Google Analytics | 99000. |. 45000 |. 44000 |
Matomo | 79000. |. 43000 |. 51000. |

I am aware about the 5-10% of count discrepancy

What is the proper solution for this Count discrepancy between Matomo and Google Analytics.

My References :
https://matomo.org/faq/troubleshooting/faq_50/

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@Retrafic wrote:

dj1661×668 54.5 KB

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@joha wrote:

Hallo zusammen,

wir nutzen das WP-Plugin für Matomo. Leider wird der Cron-Job für die Archivierung nicht ausgeführt. Die Fehlermeldung lautet wie folgt:

archive_boot: Matomo error: 8192: Function create_function() is deprecated in $ABSPATH/wp-content/themes/ak_theme/functions.php:54 => bootstrap.php:48; bootstrap.php:77; functions.php:54; class-wp-hook.php:287; class-wp-hook.php:311; plugin.php:478; wp-settings.php:518; wp-config.php:147; wp-load.php:37; bootstrap.php:84; console:11;

Die manuelle Archivierung (über Troubleshooting/Berichte archivieren) funktioniert hingegen.

Kann mir hier jemand weiterhelfen?
Vielen Dank!

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@tmcmm wrote:

Acording to this FAQ How do I make "Transitions" feature work faster on high traffic websites? FAQ - Analytics Platform - Matomo it is possible to create index in order to generate reports on transitions faster.
The issue is that whenever we try to create the index because of the table size it gets locked… So is there any other inocuous way you can create the index on a larger table?

MariaDB [piwik]> select table_schema, table_name, round(data_length/1024/1024,2) as size_mb from information_schema.tables where table_schema like ‘piwik’ order by size_mb desc limit 10;
±-------------±----------------------------±---------+
| table_schema | table_name | size_mb |
±-------------±----------------------------±---------+
| piwik | piwik_log_link_visit_action | 52703.03 |
| piwik | piwik_log_visit | 24809.03 |

MariaDB [piwik]> explain SELECT count(distinct log_visit.idvisitor) AS 1, count(distinct log_visit.user_id) AS 39 FROM piwik_log_visit AS log_visit WHERE log_visit.visit_last_action_time >= ‘2020-05-05 05:00:00’ AND log_visit.visit_last_action_time <= ‘2020-06-06 04:59:59’ AND log_visit.idsite IN (‘23’);

| possible_keys | key | key_len | ref | rows | Extra

±--------------------------------------------------------------------------±----------------------±--------±------±---------±--------------------

| index_idsite_config_datetime,index_idsite_datetime,index_idsite_idvisitor | index_idsite_datetime | 4 | const | 26193976 | Using index conditio

±--------------------------------------------------------------------------±----------------------±--------±------±---------±--------------------

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@E111 wrote:

Hi!
I have a question about real time data/reports. How much do real time data reports affect the performance? If I switch off/inactivate the plugin Live, will there be any impact on the performance of the other reports?
Grateful for any insights!
My best regards.

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@Retrafic wrote:

updated matomo 3.13.6

The tag manager does not work. Help resolve the issue

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@Bastien59 wrote:

Bonjour à tous, j’ai essayé d’exécuter le script en python afin d’exploiter les logs du serveur web apache mais sans succés

Le script charge la page de mon forum php pour générer une requéte de test dans les logs :

163.172.106.119 - - [05/Jun/2020:17:24:27 +0200] “POST /forum/ HTTP/1.1” 200 485586 “-” “Matomo/LogImport”

Mais le script ne le vois pas !!! :

2020-06-05 17:23:08,431: [INFO] Retrying request, attempt number 3

Est-ce que quelqu’un pourrait m’aider s’il vous plait ?
Voici la commande que j’exécute :
python import_logs.py --idsite=1 --url=https://bernard.debucquoi.com/forum /var/log/apache2/bernard.debucquoi.com-access.log

Merci d’avance.
Bastien

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@Bastien59 wrote:

Bonjour à tous, une petite question dans acquisition des visiteurs, les personnes en provenance des réseaux sociaux ce n’est pas très détaillés, pourquoi ne peut-on pas remonter à les sources des pages qui parlent de nous sur les réseaux sociaux ?

Par exemple s’il s’agit de Pinterest on peux remonter à la source, alors pourquoi pas facebook ? Je ne comprend pas !

Cordialement.
Bastien

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@Zahlenwerk wrote:

Where do I find the javascript-code for matomo opt-in? I need to use it in the wp-plugin cookie notice. There is a field, where I have to fill code in.

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@alpha044 wrote:

Hi guys. I’m getting a critical error when activating version 1.1.1 of the plugin. The error causes my entire site and wp-admin to become inaccessible so I have to manually delete the plugin folder to restore access.

I’ve tried disabling all other plugins but the problem persists. I’ve also attempted replacing the content of wp-content/plugins/matomo/classes/WpMatomo/Db/WordPress.php as per this post.

Here the error details I received via email:

WordPress version 5.4.1
Current theme: Eveland (version 1.4.0)
Current plugin: Matomo Analytics - Ethical Stats. Powerful Insights. (version 1.1.1)
PHP version 7.4.5

An error of type E_ERROR was caused in line 311 of the file /home/runcloud/webapps/fightsupplies/wp-content/plugins/matomo/classes/WpMatomo/Db/WordPress.php. Error message: Uncaught Zend_Db_Statement_Exception: WP DB Error: [1146] Table ‘fightsupplies_1574943059.wpfs65963_matomo_option’ doesn’t exist SQL: SELECT option_value, option_name FROM wpfs65963_matomo_option WHERE autoload = 1 in /home/runcloud/webapps/fightsupplies/wp-content/plugins/matomo/classes/WpMatomo/Db/WordPress.php:311
Stack trace:
#0 /home/runcloud/webapps/fightsupplies/wp-content/plugins/matomo/classes/WpMatomo/Db/WordPress.php(323): Piwik\Db\Adapter\WordPress->after_execute_query()
#1 /home/runcloud/webapps/fightsupplies/wp-content/plugins/matomo/app/core/Db.php(297): Piwik\Db\Adapter\WordPress->fetchAll()
#2 /home/runcloud/webapps/fightsupplies/wp-content/plugins/matomo/app/core/Option.php(267): Piwik\Db::fetchAll()
#3 /home/runcloud/webapps/fightsupplies/wp-content/plugins/matomo/app/core/Option.php(173): Piwik\Option->autoload()
#4 /home/runcloud/webapps/fightsupplies/wp-content/plugins/matomo/app/core/Option.php(46): Piwik\Option->getValue()
#5 /home/runcloud/webapps/fightsupplies/wp-content/plugins/ma

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@cpaddon wrote:

Just updated Matomo to most recent version. After clicking on the Automatic update, it did not go to the data base update page. Re-installed update directly via FTP. Same result. Went directly to login page, but the login page is now missing all graphic elements, with only text and login fields. After logging in I get this page:

Screenshot_2020-06-06 Sign in - Matomo1533×274 21.2 KB

My ad blocker is NOT enabled and the site is set to accept cookies. I cannot get access to the dashboard from this page. Site is running PHP 7.3

Please advise. Thank you.

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@hatschiii wrote:

Ich habe ein Cookie Banner das einen Cookie setzt welches ich für Matomo nutzen möchte. Die Matomo Einbindung soll mit dem Tag Manager laufen. Der Tag Manager ist soweit eingerichtet mit Impulse und Variable… nur leider zählt er nichts

Wie soll das Ganze am Ende funktionieren?

1. User kommt erstmalig auf eine Website
2. Cookie Banner wird angezeigt
3. Klick auf OK im Cookie Banner setzt ein Cookie mit Laufzeit 30 Tage, dem Namen „123“ und dem Wert „true“
4. Sobald ein das Cookie 123 mit dem Wert true vorhanden ist und wenn kein „Matomo Do Not Track“ Cookie gesetzt ist sollen die Matomo Tracking Cookies gesetzt werden .
5. Wichtig ist, dass jetzt schon der / die vergangene(n) Pageview(s) gemessen wird / werden, ebenso woher der User gekommen ist (Referer, Direkteingabe der URL,…)
6. Der User klickt auf der Seite auf einen Link und ein weiter Pageview wird gezählt
7. Nun geht der User auf die Privacy Seite und klickt auf „Do Not Track“. Es wird ein Do Not Track Cookie gesetzt mit Laufzeit 30 Tage. Gleichzeitig sollen die Matomo Tracking Cookies gelöscht werden.

Ich habe eine Testseite erstellt um das Ganze auszutesten… hänge aber fest und bin ja auch ganz neu bei Matomo. Hoffe hier kann mir jemand helfen.

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@hatschiii wrote:

Maybe a stupid question… I have Matomo installed under analytics.domain.com to track domain.com
Are the Matomo cookies are now counted as third party or first party cookies?

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@hatschiii wrote:

The image shows 3 cases and the differences in tracking. I have a page where often people come through a direct link (referrer) and leave the page after reading the site without clicking on any other link. They just accept the cookies.
The cookie banner (“GDPR Cookie Consent” plugin) is loading the Matomo tracking code first when the cookies are accpted

So I run often in case 1)

This makes it difficult to have accurate tracking data. What I need is that the Matomo code will be loaded with a click on “ok” in a cookie banner. The result /pageviews and channel) must be like in 3

Any idea how to get this done that in all cases 1), 2) and 3) the same results are shown?

grafik1372×496 12.9 KB

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@sven74 wrote:

Mal wieder eine Basic Frage… es gibt zwei Matomo Funktionen die ich per Link aufrufen möchte:

Opt-In: _paq.push([‘rememberConsentGiven’]);
Opt-Out: _paq.push([‘forgetConsentGiven’]);

Beim Opt-Out möchte ich ein Hinweis Feld angezeigt bekommen das der USer sich erfolgreich vom Tracking abgemeldet hat.

Das hier ist mein bisheriger Stand, funktioniert aber nicht

<a href="#" onclick="_paq.push(['rememberConsentGiven']); return false;">Opt-In</a>
<a href="#" onclick="_paq.push(['forgetConsentGiven']); return false;">Opt-Out</a>

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