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Removing the word Matomo from the whitelist error page

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@kudude703 wrote:

Hello everyone,
This is probably a really involved question but is there a way to remove all words, links, images that have the word “Matomo” on the whitelist error page? I basically want to make sure the user doesnt know Matomo is installed.

Thanks

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Cloudflare, Apache 2.4 and mod_remoteip

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@Jibeji wrote:

Hi,
I have a website behind Cloudflare.
Apache is configured with mod_remoteip so that the correct IP’s are in the log files.
As per the following documentation, setting mod_remoteip up is enough for Matomo to view real IP’s but users still are presented with Cloudflare IP’s.
Did I miss something ?

https://matomo.org/faq/how-to-install/faq_98/

If you use Apache 2.4 or Apache 2.5, there is an alternative solution, you could use mod_remoteip to override the client IP with the IP as provided by a proxy or load balancer. Then you won’t need to specify these Matomo config settings.

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Bug in Version creation

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@lorenaustin wrote:

Hi,

I am trying to create a new version but I’m not being allowed. Instead I get a warning that says:

“Start date: The date ‘-0001-11-30’ is a date before first website was online. Try date that’s after Aug 6, 1991 (timestamp 681436800).: -62169984000”

Please can you suggest a next step to work around/fix this.

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JS errors on Matomo Container loading

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@vripoche wrote:

Hello,

We have theses errors un Chrome console on Matomo container loading (we put script in HEAD tags):
-> Error while logging event: Parameters category and action must not be empty or filled with whitespaces
-> Uncaught RangeError: Maximum call stack size exceeded

I do not know if it is a configuration issue or a problem kinked with version. We use Matomo 3.13.
We are stuck with theses errors because we cannot go to production with.

I will be very grateful if you can help us du fix it.

Regards.

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Need help regarding the use of matomo

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@shivang06 wrote:

Hi. I am a digital marketer, working on a website. It is a blogging website, will matomo will be useful for me?

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Piwik Version error during upgrade

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@Shravan wrote:

Hi,

I am trying to upgrade Piwik from 2.16.2 to 3.13.2
I have addressed all the pre-requisites and also any actions during upgrade.
I also get a Upgrade succsessful messge and upon logging in, I get below error message:

Could not parse version constraint >=PIWIK_VERSION: Invalid version string “PIWIK_VERSION”

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Second click during campaign tracking

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@YonaK wrote:

Hi guys,

I’m fairly new to matomo and have only worked with Google Analytics so far.
I’ve got a question about campaign tracking in matomo.

Basically I’d like to track not only the click on the campaign (i.e. have the keyword etc. displayed) but would also like to see the second action (i.e. click) a user takes on the landing page. So far I haven’t found a way to do this.

Is this possible?

Thanks!

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MariaDB | Slow Query | High CPU Load

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@tpimpao wrote:

Hi there,
I have struggled with a problem that occurs at the peak of the day’s highest load, causing a high CPU load on the database server.

My database server:

Architecture:          x86_64
CPU op-mode(s):        32-bit, 64-bit
Byte Order:            Little Endian
CPU(s):                32
On-line CPU(s) list:   0-31
Thread(s) per core:    2
Core(s) per socket:    8
Socket(s):             2
NUMA node(s):          2
Vendor ID:             GenuineIntel
CPU family:            6
Model:                 45
Model name:            Intel(R) Xeon(R) CPU E5-2660 0 @ 2.20GHz
Stepping:              7
CPU MHz:               2200.000
CPU max MHz:           2200.0000
CPU min MHz:           1200.0000
BogoMIPS:              4389.13
Virtualization:        VT-x
L1d cache:             32K
L1i cache:             32K
L2 cache:              256K
L3 cache:              20480K
NUMA node0 CPU(s):     0-7,16-23
NUMA node1 CPU(s):     8-15,24-31
MemTotal:       65764440 kB
MemFree:         4493980 kB
MemAvailable:    4999644 kB
Buffers:              16 kB
Cached:           539544 kB
SwapCached:      2550824 kB
Active:         52374964 kB
Inactive:        7595748 kB
Active(anon):   51917680 kB
Inactive(anon):  7528420 kB
Active(file):     457284 kB
Inactive(file):    67328 kB
Unevictable:        8648 kB
Mlocked:            8648 kB
SwapTotal:      16777212 kB
SwapFree:       12554256 kB
Dirty:                52 kB
Writeback:             0 kB
AnonPages:      58823428 kB
Mapped:            30216 kB
Shmem:              8600 kB
Slab:             630112 kB
SReclaimable:     474008 kB
SUnreclaim:       156104 kB
KernelStack:       13600 kB
PageTables:       128872 kB
NFS_Unstable:          0 kB
Bounce:                0 kB
WritebackTmp:          0 kB
CommitLimit:    49659432 kB
Committed_AS:   58100260 kB
VmallocTotal:   34359738367 kB
VmallocUsed:      425568 kB
VmallocChunk:   34325395452 kB
HardwareCorrupted:     0 kB
AnonHugePages:  13486080 kB
CmaTotal:              0 kB
CmaFree:               0 kB
HugePages_Total:       0
HugePages_Free:        0
HugePages_Rsvd:        0
HugePages_Surp:        0
Hugepagesize:       2048 kB
DirectMap4k:      226988 kB
DirectMap2M:     8126464 kB
DirectMap1G:    58720256 kB

I have about 20 million page views per month, so, my dedicated database server are complaint with Matomo requirements.

I’m using MariaDB 10.4.10 and this is my.cnf file

[mysqld]
datadir=/DB/mysql
socket=/DB/mysql/mysql.sock
tmpdir=/TEMPDB
bind-address=0.0.0.0
general_log_file=/var/log/mariadb/mariadb_acess.log
long_query_time = 10
slow_query_log
slow_query_log_file =/var/log/mariadb/slow-query.log
log_error=/var/log/mariadb/mariadb.err
innodb_flush_method=O_DIRECT
innodb_file_per_table=ON
innodb_flush_log_at_trx_commit = 2
innodb_log_group_home_dir = /TEMPDB

innodb_buffer_pool_size=51G
innodb_buffer_pool_instances=51
innodb_print_all_deadlocks=1
performance_schema=ON
max_allowed_packet=268435456
max_connections = 400
wait_timeout = 14400
interactive_timeout = 14400

[client]
port=3306
socket=/DB/mysql/mysql.sock

[mysqld_safe]
log-error=/var/log/mariadb/mariadb.log
pid-file=/var/run/mariadb/mariadb.pid

In the highest peak of the day i see that MySQL get allot slows querys similar to below:

# User@Host: matomo[matomo] @ server1 [xxx.xxx.xxx.xxx]
# Thread_id: 2001714  Schema: piwik  QC_hit: No
# Query_time: 16.680956  Lock_time: 0.000157  Rows_sent: 1  Rows_examined: 206832
# Rows_affected: 0  Bytes_sent: 5354
SET timestamp=1582018281;
SELECT visit_last_action_time, visit_first_action_time, idvisitor, idvisit, user_id, visit_exit_idaction_url, visit_exit_idaction_name, visitor_returning, visitor_days_since_first, visitor_days_since_order, visitor_count_visits, visit_goal_buyer, location_country, location_region, location_city, location_latitude, location_longitude, referer_name, referer_keyword, referer_type, idsite, visit_entry_idaction_url, visit_total_actions, visit_total_interactions, visit_total_searches, referer_url, config_device_brand, config_device_model, config_device_type, visit_total_events, visit_total_time, location_ip, location_browser_lang, campaign_content, campaign_id, campaign_keyword, campaign_medium, campaign_name, campaign_source, last_idlink_va, custom_dimension_1, custom_dimension_2, custom_dimension_3, custom_dimension_4, custom_dimension_5, custom_var_k1, custom_var_v1, custom_var_k2, custom_var_v2, custom_var_k3, custom_var_v3, custom_var_k4, custom_var_v4, custom_var_k5, custom_var_v5   FROM piwik_log_visit WHERE idsite = '23' AND visit_last_action_time <= '2020-02-18 10:01:04' AND idvisitor = 'S><FF><DF>J\n-<93>'
                ORDER BY visit_last_action_time DESC
                LIMIT 1;

I don’t have any problems running this query’s directly, but i have a lot of them in the state “Sending Data” when i run the SHOW FULL PROCESSLIST;

High Load TOP

top - 09:46:47 up 331 days, 6:56, 1 user, load average: 42.14, 43.14, 42.75
Tasks: 485 total, 3 running, 482 sleeping, 0 stopped, 0 zombie
%Cpu(s): 90.6 us, 0.9 sy, 0.0 ni, 8.5 id, 0.0 wa, 0.0 hi, 0.1 si, 0.0 st
KiB Mem : 65764440 total, 4386816 free, 60103412 used, 1274212 buff/cache
KiB Swap: 16777212 total, 12578576 free, 4198636 used. 4996896 avail Mem

What i’m missing?

Thanks!
TP

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Browser Do-not-track kills active Opt-out ability

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@fritz1 wrote:

These are our settings

  • “do-not-track” is NOT enabled within configuration of the Matomo Tag Manager
  • The Opt-out-iframe from the general settings in privacy > opt-out is displayed on our website.

Unfortunately there ist a bug in the implementation of the opt-out:

  • it does check weather the browser sends “do-not-track” and in that case changes the information given and removes the ability to opt-out:
    • "Das Tracking ist bei Ihnen derzeit nicht aktiv, denn Ihr Browser hat uns mitgeteilt, dass Sie kein Tracking wünschen. Hierbei handelt es sich um eine Browsereinstellung. Um das Tracking wieder zu aktivieren, müssen Sie die sogenannte “Do Not Track”-Einstellung in Ihren Browsereinstellungen deaktivieren. "
  • but it does not know, that “do-not-track” is not enabled within Matomo (Tag Manager)

So these users can never opt-out and are always tracked.
Privacy wise really bad.

I don’t know, if this is maybe only since we implemented the Tag Manager.

Any help is appreciated

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Custom Report not showing totals row

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@bfi-dev wrote:

I wrote a plugin that creates a custom report that combines data from two generated reports. It doesn’t show a totals row when I click on the menu entry below it (like generated reports do). Is this maybe because it is not archived as the other reports? Would I have to add a custom Archiver for this? Or am I missing something else here (event maybe)?
As a workaround I calculate the totals row manually atm and add it with setTotalsRowt. The totals show then but can’t be hidden by the menu.

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Custom Dimensions: nb_hits segmented by actionType

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@bfi-dev wrote:

Custom Dimensions show a column Actions which is named nb_hits in the data. I suppose that these actions include page views and also other things like events, which I use here quite a lot. So I tried to get the page views only with segment=actionType==pageviews. This reduces the number of actions but not by the number of events that are tracked. Also segment=actionType==events gives me a totally different number than the number in the events report and also this does not fit to the page views.

Anything wrong with segments here?

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Errors around custom fields max allowed index leaf page size

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@cmap wrote:

This did work on sles 12 sp3 but on service pack upgrade to sp4 I get these errors -
[Warning] InnoDB: Cannot add field custom_var_k4 in table piwikdb.piwik_log_visit because after adding it, the row size is 8680 which is greater than maximum allowed size (8126) for a record on index leaf page.
[Warning] InnoDB: Cannot add field custom_dimension_3 in table piwikdb.piwik_log_link_visit_action because after adding it, the row size is 8452 which is greater than maximum allowed size (8126) for a record on index leaf page.
Asking suse too but in case its a known issue/seen before.
Mariadb 10.0.35-29.20.3. Matomo 3.13.2

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Hp aptop branded new condition

Email Reports aren't sent

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@christina.b wrote:

I created a Email Report with daily schedule, but I don’t get any mails. When I use ‘Send Report now’ everything works fine.
How can I fix this?

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Do you have a solution to error "Server sent charset unknown to the client."?

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@Sthopd wrote:

Hello,
After 2 years of absence, because the Matomo website was crippled on my webserver, I gave it a new try.
Today I installed Matomo version 3.13.2 and hoped for the best.
But alas: again the Matomo-site crashes on the same error as 2 years ago!
“An error occurred. Cannot connect to the database:
SQLSTATE[HY000] [2054] Server sent charset unknown to the client.
Please, report to the developers”

Does anyone know any specific details on why the site is crashing again?
What can I do to solve this problem?

Any help would be appreciated.
Friendly regards,
Simon

Environment:
Matomo 3.13.2
MySQL 8.0.19 (different port)
PHP 7.2.8
IIS 10 webserver on Windows 10 pro OS

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Definition of Intl_NSecondsShort and Intl_NDays

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@hamburger wrote:

Hello,
the matomo formatter-class is using Piwik::translate(‘Intl_NDays’).
Where can I find an english definition or a german translation? I can’t find something in the file codes.

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Error message activating GA import

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@mikelittle wrote:

After activating the OAth keys in Google Analytics import, I received the following message;

WARNING: /var/www/s.zed1.com/htdocs/plugins/GoogleAnalyticsImporter/vendor/google/apiclient/src/Google/Service/Resource.php(297): Deprecated - implode(): Passing glue string after array is deprecated. Swap the parameters - Matomo 3.13.2 - Please report this message in the Matomo forums: https://forum.matomo.org (please do a search first as it might have been reported already) (Module: GoogleAnalyticsImporter, Action: processAuthCode, In CLI mode: false)

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MarketingCampaignsReporting (v3.1.1)

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@AgentEccks wrote:

I just installed the MarketingCampaignsReporting (v3.1.1) plugin via the Admin Control Panel.

Upon completion, I was prompted to update the Database, which I did, but now I have multiple headings/titles that display with a “General_” proceeding the actual title (assumed, since I don’t remember what all the headers/titles were).

i.e.:
General_Settings
General_All
General_Plugin
General_Description
General_Action
General_GeneralSettings
General_Widgets
General_API
General_MultiSitesSummary
General_Date
General_ColumnNbVisits
General_Actions
General_NVisits
General_DateRangeFrom
General_DateRangeTo
General_Period
General_Visitors
General_Overview
General_RealTime
…etc.

Is there an easy way to fix this and retitle/rename these items?

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Custom Report table settings

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@KALLIAK wrote:

Hello!
How can I change default view settings of my custom reports so they always be flattened and pivoted? Because our users must every time change this settings on every custom report every day.
Thanks!
CR

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Segmenting by custom dimension in 3.13.X

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@harri wrote:

Hi,

we updated to Matomo 3.13.X recently and noticed that the custom dimensions feature is working differently compared to 3.12.0.

We have 1 action scoped custom dimension and we are using simple segmentations to filter out custom dimension values.

When browsing to that custom dimension in the Matomo portal we see plenty of different values without segment selected. However when selecting a simple segment (eg. exact match), the result is still showing other results in addition to the exact match. Why is that? In <= 3.12.0 version it would only show the exact matched dimension value and nothing else.

Is it like this on purpose or is it a bug?

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