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mismatched anonymous define() module; function()return g) http://requorejs.org/docs/errors.html#mismatch


Tag fired not showing in Behaviour -> Events section in Analytics

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@Ali_from_THE_RELEVAN wrote:

I am using the Tag manager to track events. If I open the debug/preview mode, it’s showing that the tag is been fired. But I can not see that in the Behaviour->Events section of Analytics.

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Nach Update auf 3.13.2 **Error:** curl_exec: OpenSSL SSL_connect: SSL_ERROR_SYSCALL

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@schertle wrote:

Nach Update von Piwik in mehreren Schritten auf die aktuellste Matomo Version bekommen ich folgende Meldungen:

Error: curl_exec: OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to plugins.matomo.org:443 . Hostname requested was: plugins.matomo.org

Standorterkennung beim Download der db-ip Datenbank
curl_exec: OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to download.db-ip.com:443 . Hostname requested was: download.db-ip.com

System:
Windows 2012 Server, Apache 2.4.41, OpenSSL 1.0.2u

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Besucher in Echtzeit - Alle oder bestimmte Site-IDs

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@SLM wrote:

Hallo zusammen,

gibt es die Möglichkeit im (Start-)Dashboard aller Websites die Besucher in Echtzeit anzuzeigen?

Bisher habe ich nur die Möglichkeit gefunden, je Site-ID die Besucher in Echtzeit anzeigen zu lassen. Es wäre toll, wenn es eine Möglichkeit gäbe, bestimmte Site-Ids auszuwählen und die kummulierten Besucher im Start-Dashboard anzeigen lassen zu können.

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SQL Coding Inject

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@basketballninjas wrote:

Hey how to check my site and secure form sql injection.
i think some one SQL injection on my site but not sure yet.
if any one here who can help me regarding this matter.
for site url coment me or direct ask me thanks.

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Segment permission does not work

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@E111 wrote:

Hi!
When I create a segment and I give everybody view permission it does not work. Users still have to log in to be able to use/see the segment.
Is there some other way to let segments be open for everybody?

Grateful for any help!
Best regards

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Customize Matomo Tab-Menu

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@TaNa wrote:

Hello,

I’m wondering if its possible to customize the Matomo Tab-Menu, I want to remove some of the tabs in the Visitors and Akquisition Folder, and add new folders instead.
I’ve checked the settings but didin’t find a tool there, that could achieve this.

Best Regards,

Tatiana N.

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core/Common.php(297): Notice - unserialize(): Error at offset 0 of 1469 bytes - Matomo 3.13.2

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@OlegMalii wrote:

Hello Matomo team,
Could you please help me, I’ve faced an issue after update from 2.16.x to 3.13.2, when run cron archive process, I get this error Notice - unserialize(): Error at offset 0 of xxx bytes in core/Common.php(297).

I saw this issue appeared in 3.9.0.

I noticed that all archive processes try to archive last 52 days
Process: climulti:request -q --matomo-domain=MY_DOMAIN --superuser module=API&method=API.get&idSite=2776&period=day&date=last52&format=php&trigger=archivephp&pid=xxxxx

Could you please explain why it should run last 52 days? Is it because of update from 2.16 to 3.13?
We had a cron setup before, it looks like this:
“5 * * * * www-data /usr/bin/php /path/to/matomo/console core:archive --url=http://example.org/matomo/ > /home/example/matomo-archive.log” Taken from this page How to Set up Auto-Archiving of Your Reports User Guide - Analytics Platform - Matomo

And one more, it might be helpful, our piwik_log_visit table is more than 21 million records, and we use PHP 7.0. If archive process will run 52 days period each time, it will take lots of resources. Should I modify cron for keep archiving going?

Thank you.

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Archive run in cronjob throws error in 3.13.1

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@SebArblaster wrote:

Cron command:
root /opt/rh/rh-php71/root/bin/php /opt/rh/httpd24/root/var/www/html/matomo/console core:archive --url=https://<server_url> > /var/log/matomo-archive.log
Error message from log:

INFO [2020-02-12 14:05:01] 22442 ---------------------------
INFO [2020-02-12 14:05:01] 22442 INIT
INFO [2020-02-12 14:05:01] 22442 Running Matomo 3.13.1 as Super User
INFO [2020-02-12 14:05:01] 22442 ---------------------------
INFO [2020-02-12 14:05:01] 22442 NOTES
INFO [2020-02-12 14:05:01] 22442 - Async process archiving supported, using CliMulti.
INFO [2020-02-12 14:05:01] 22442 - Reports for today will be processed at most every 900 seconds. You can change this value in Matomo UI > Settings > General Settings.
INFO [2020-02-12 14:05:01] 22442 - Reports for the current week/month/year will be requested at most every 3600 seconds.
INFO [2020-02-12 14:05:01] 22442 - Archiving was last executed without error 54 min 2s ago
INFO [2020-02-12 14:05:01] 22442 - Will invalidate archived reports for 2020-02-12 for following websites ids: 10,14,15,17,18,19,1,20,21,22,23,24,26,28,29,2,31,32,36,3,40,48,49,4,50,5,8
INFO [2020-02-12 14:05:02] 22442 ---------------------------
INFO [2020-02-12 14:05:02] 22442 START
INFO [2020-02-12 14:05:02] 22442 Starting Matomo reports archiving…
INFO [2020-02-12 14:05:02] 22442 - tracking data found for website id 1 since 2020-02-12 13:10:59 UTC (since the last successful archiving)
INFO [2020-02-12 14:05:02] 22442 Will pre-process for website id = 1, period = day, date = last1
INFO [2020-02-12 14:05:02] 22442 - pre-processing all visits
WARNING [2020-02-12 14:05:04] 22442 /opt/rh/httpd24/root/var/www/html/matomo/vendor/composer/ClassLoader.php(444): Warning - include(/opt/rh/httpd24/root/var/www/html/matomo/vendor/composer/…/…/plugins/ExamplePlugin/Archiver.php): failed to open stream: No such file or directory - Matomo 3.13.1 - Please report this message in the Matomo forums: https://forum.matomo.org (please do a search first as it might have been reported already)
WARNING [2020-02-12 14:05:04] 22442 /opt/rh/httpd24/root/var/www/html/matomo/vendor/composer
/ClassLoader.php(444): Warning - include(): Failed opening ‘/opt/rh/httpd24/root/var/www/html/matomo/vendor/composer/…/…/plugins/ExamplePlugin/Archiver.php’ for inclusion (include_path=’/opt/rh/httpd24/root/var/www/html/matomo/vendor/pear/pear_exception:/opt/rh/httpd24/root/var/www/html/matomo/vendor/pear/console_getopt:/opt/rh/httpd24/root/var/www/html/matomo/vendor/pear/pear-core-minimal/src:/opt/rh/httpd24/root/var/www/html/matomo/vendor/pear/archive_tar:.:/opt/rh/rh-php71/root/usr/share/pear:/opt/rh/rh-php71/root/usr/share/php’) - Matomo 3.13.1 - Please report this message in the Matomo forums: https://forum.matomo.org (please do a search first as it might have been reported already)

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Errors occurring with php 7.1

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@zefebee wrote:

Hi,
when I logged into Matomo after installing it on www.bettermarksinmaths.com
there was this message:

Warning
Matomo will stop supporting PHP 5.6 in the next major version. Upgrade your PHP to at least PHP 7.1, before it’s too late!
The PHP version 5.6 you are using has reached its End of Life (EOL). You are strongly urged to upgrade to a current version, as using this version may expose you to security vulnerabilities and bugs that have been fixed in more recent versions of PHP.
= = =

I tried updating the php to 7.1 and then I couldn’t view certain plugins - when I clicked on one of them (they had red borders) I got logged out with the following error message showing:

“You can’t access this resource as it requires an View access for at least one website”

I changed back to php 5.6 and the problem went away. It also says in the main settings page that I need to update to php 7.1

How can this issue be fixed if I use php 7.1?

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About unique pageviews

LoginLDAP - erreur angular.js

Events.getAction API Returning Unexpected Results

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@cherylsedota wrote:

I am adding analytics to an existing desktop application. I am tracking events using Matomo’s HTTP API: Tracking HTTP API: API Reference - Matomo Analytics (formerly Piwik Analytics) - Developer Docs - v3

Here is a sample event I am tracking - I am using the event category, event action, event URL, event name, event value (numeric) and page scope custom variables:

http://localhost/matomo.php?idsite=1&rec=1&url=http://mysiteurl.com/page1/subpage1&e_c=MyEventCategory&e_a=MyEventAction&e_v=500&e_n=MyEventName&cvar={“1”:[“MyCustomVarName1”,“MyCustomVarValue1”],“2”:[“MyCustomVarName2”,“MyCustomVarValue2”]}

We end up tracking around 10-20 “events” like this during a single “visit” on average.

When I try to use the Events.getAction Reporting API, I am finding that the values returned are not what I expect. For example, I want to report on how many individual events have MyCustomVarName1 set to MyCustomVarValue1. I put together a Reporting API query like this:

http://localhost/index.php?module=API&method=Events.getAction&idSite=1&period=year&date=today&format=JSON&token_auth=anonymous&flat=1&segment=customVariablePageName1==MyCustomVarName1;customVariablePageValue1==MyCustomVarValue1

The event counts returned are higher than I expected, and some of the events being returned do NOT have that custom variable set. From what I can discern, if there is a single event in the visit that has that custom variable set, then all events in that visit are “counted” by this query.

Please advise. Thanks!
Cheryl

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Total visit in matomo

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@Seyed_Mohammad wrote:

hi everyone,
i have problem in my matomo.
when i check visitor / overview, the numer of visitor is not equal in acquisition / overview total(visitor)
Aren’t they equal? visitor - total(visitor)

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Measuring purchase order - products

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@tauschn wrote:

Hello,

I want to measure / track my purchases.

revenue, tax, shipping works, but the rest ( id, affiliation, + sku, name, price, quantity, category) doesn’t work.

Who can help me please?

I created this tag:

<script>
window._paq = window._paq || [];
var purchaseInfo = {{PurchaseInfo}};
window._paq.push(['trackEcommerceOrder',
purchaseInfo.orderId,
purchaseInfo.revenue,
purchaseInfo.subTotal,
(purchaseInfo.tax || 0),
(purchaseInfo.shipping || 0),
(purchaseInfo.discount || false)
]);
</script>

I also want to track the products from that purchase, but it won’t work.

I created this tag:

<script>
window._paq = window._paq || [];
var purchaseInfoProducts = {{PurchaseInfoProducts}};
window._paq.push(['addEcommerceItem',
purchaseInfoProducts.sku,
purchaseInfoProducts.name,
purchaseInfoProducts.price,
purchaseInfoProducts.quantity,
purchaseInfoProducts.category
]);
</script>

My Datalayer is this:

{
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  ecommerce: {
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    purchase: {
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      actionField: {
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        id: 'xxx',
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        affiliation: 'xxx',
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        revenue: 47.49,
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        tax: 3.11
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      },
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      products: [
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        {
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          sku: 'xxx',
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          name: 'xxx',
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          price: 44.38,
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          quantity: 1,
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          category: 'xx'
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        }
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      ]
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    },

Who can help me to track my purchase (id, affiliation, revenue, tax, + sku, name, price, quantity, category)? :interrobang:

Please help, thanks!

tauschn

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Auth-token and other questions (login does not work)

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@rabox wrote:

Hi,
I cannot log anymore to my matomo-installation (self hosted matomo)*. OK But it would be enough to use a Wordpress-Plugin to import the basic data into my wordpress. So I tried a plugin. For installing it asks me to use the URL of my matomo-installation (that was quite easy) and the auth-token which is in the database and in the adminarea. As I cannot login anymore: Is the auth-token that is shown in the mysqladmin the real one or is it encrypted? Cause I used the auth-token as it is shown in the database, but there are no results visible in wordpress. (0 visitors in the last 30 days…)

OK, the question whether the auth-token is shown encryptet or not is the first on. but nevertheless I would be glad to see, why I cannot login… (

*For those who want to read it all:
So I tried to give me a new password (failed, some strange error occured) also changing the pw via mysqladmin failed. All trials ended with a strange error-report that asks me to alllow cookies (I allow cookies) and to congigurate matomo different in case that I use a prxy (which I do not.)

So I do not understand at all anymore. Even the sending og the password to the admin by mail does not work anymore…

Any ideas?
Thanks
Raphael

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Ecommerce -> Products -> Product Name/SKU/Category the PRODUCT CONVERSION RATE is always 0%

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@Pak_Kriss wrote:

Hi,

at the menu Ecommerce -> Products -> Product Name/SKU/Category the PRODUCT CONVERSION RATE is always 0%, which is strange.

But at Ecommerce -> Sales -> Any Referrer the ECOMMERCE ORDER CONVERSION RATE looks correct.

I attach two screenshots for reference.

Please advise.

p.s. I can see the same problem in the screenshots at Ecommerce Analytics User Guide - Analytics Platform - Matomo

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Visit log - clicks away to Chrome / IE/ Firefox

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@head_dunce wrote:

I’ve seen this more than once now, and it just doesn’t seem to make sense. I see a person visit a page(s) on my site, then it shows them leaving to a browser download page. I’m looking at one now, person looked at one page, then it shows them going to
Download Firefox — Free Web Browser — Mozilla
and the next one is them going to
Google Chrome - The New Chrome & Most Secure Web Browser
I don’t have links to those places on my site. Can anyone explain this?

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How to set user ID for Moodle environment?

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@Priya_2005 wrote:

  1. Is the following script is correct for adding userID in matomo?
    Whether UserID in matomo will automatically generated after this code or I have to add some where else?

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Warning on all websites dashboard

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@jjcitron wrote:

when visiting all websites dashboard…
we get this message showing up 30 times
WARNING: …/core/Piwik.php(138): Notice - A non well formed numeric value encountered - AiMG Analytics 3.13.2 - Please report this message in the AiMG Analytics forums: https://forum.matomo.org (please do a search first as it might have been reported already) (Module: CustomReports, Action: getCustomReport, In CLI mode: false)

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