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Archive cronjob fails, when tagmanager preview/debug mode

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@hungns35 wrote:

Hi,
our archive cronjob fails, when the preview/debug mode for the tagmanager-plugin is enabled. Should this behaviour be expected or is this a bug?

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Seitentitel nicht definiert

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@unzensuriert wrote:

Bei etwa einem Drittel der Zugriffe wird der Seitentitel nicht erfasst. Sie url schon.
Das hängt aber nicht mit der Seiet zusammen, da für die gleiche Seite manchmal url und Artikel erkannt/erfasst werde. Manchmal jedoch nur die url.

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Tag manager not compatible with the basic analytics code

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@Johanbolin wrote:

As several others, I am experiencing similar problems when using both Tag manager and the basic analytics code.

I tried the solution to remove the basic tag and instead use the tag manager code snippet in the html. Unfortunately this resulted in less data being tracked. I also noticed that when using the Tag manager code snippet, I got several hundreds pageviews on “Page Name not defined”. Basically, even though I want to use Tag manager, it is not worth all the problems generated from removing the basic code snippet. I do recall that when using Google Analytics you are usually only using the tag manager code and it does not effect the collected data. Should Matomo work the same way?

I tried adding the basic analytics code in a custom html tag, but no luck. Still get the “page Name not defined”.

Any tips on resolving the issue? Tag manager is an important feature, would be a shame not to use it.

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Geo location for intranet website " Plugin :- IntranetGeoIP"

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@naveen1806 wrote:

Hello,
I am using matomo(version: 3.11.0) for intranet website on premises on VM running with OS Windows server 2012 R2.
My question is regarding geo loctaion tracking and for this purpose i am using plugin called “Intranet Geo IP”
But still I could see most of the visitors log are unknown. I have also configured IntranetGeoIP.data.php with our networks IP. Could you please help me to get the visitor logs with accurate region ( country,city).
DB :- My SQL (version: 5.5.49)
PHP :- version: 7.3.1

Awaiting for your help on this.

Thank you.

Regards,
Naveen Anand

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"Acquisition date", "Days since first visit" filters and Cohorts. Piwik fails to count users by the date of their first visit

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@a.laevskiy wrote:

“Acquisition date” and “Days since first visit” filters seem to work incorrect.
I researched a bit and here’s an example for you:

This is an active user registered on May 15, 88 days ago (that corresponds with the info we have in our db).
Now if we put a filter: show me those with “days since first visit” = 88. (Just in case, I checked also 87 and 89). Nobody in the seclection.

It’s just an example to nail the issue, the system generally fails to filter users by this parameter.

Totally the same happens with the “acquisition date”. The system simply doesn’t attribute users with a given acquisition date despite of the fact that the users are in the piwik database and piwik does have this info (can be seen in a user profile).

With the cohorts same problem. Cohorts show me a 3-4% of a Day 1 retention, and then almost zero.

The actual numbers of course are way higher. If you breakdown it user by user you can see that the data is there, but the tool simply fails to find and count those users.

Please assist. Thanks.

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Was ist eine "Direkteingabe", wenn man in Matomo Segmente verwendet?

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@DrJ wrote:

Nach meinem Verständnis handelt es sich bei einer “Direkteingabe” im Sinne von Matomo um einen Seitenzugriff, bei dem ein User meine Webseite aufruft, indem er z.B.

einen Link im Newsletter anklickt
die Seite über einen Favoriten im Browser aufruft
die Seite als Einstiegsseite im Browser definiert hat
etc.

Wie ist es, wenn ich in Matomo ein Segment definiert habe (z.B. nur Seiten eines bestimmten Verzeichnisses) und mir die Zahlen nur für dieses Segment ausgeben lasse?

Ist es dann eine “Direkteingabe”, wenn der User über einen simplen Link auf meiner Seite in das Verzeichnis einsteigt? Eine “Direkteingabe” im eigentlichen Sinn des Wortes ist das ja nicht mehr.

Danke für Feedbakc & Grüße
Joachim

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Tracking Events Per User

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@shobanasiv wrote:

I am looking to track some events on my company’s webpage on a per user level. By this, I mean that I would like to be able to generate a table in my database tracking each userId and whether or not they have completed each event or not.

Is this possible? If so, can you point me in the direction of any documentation detailing this?

Thanks,
Shobana

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Do content-tracking data attributes work with client-side generated HTML (Vue/React)?

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@ickbineinberliner wrote:

I’m wondering if the content-tracking feature works if the DOM (and the data attributes) are generated after Matomo is initialized. Does Matomo create a “catch-all” even-handler that looks at the event element chain for the attributes? Or does it attach specific event handlers on load to all elements that have the data attributes? In the latter case, the tracking won’t work for dynamically generated DOM elements (e.g. Vue or React applications or content loaded via fetch). If that’s the case, is there a way to re-initialize the content tracking for the new DOM structure?

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Docker matomo and nginx host

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@overclockedllama wrote:

Hey there. I am trying to run matomo (apache server) in a docker container with nginx running on the host system. I would like to simply reverse proxy from nginx on the host to the docker container running matomo. Below is my docker-compose.yml and my nginx site file.

docker-compose.yml (I got it from here: docker/docker-compose.yml at master · matomo-org/docker · GitHub):

version: "3"

services:
  db:
    image: mariadb
    command: --max-allowed-packet=64MB
    restart: always
    volumes:
      - ./db:/var/lib/mysql
    environment:
      - MYSQL_ROOT_PASSWORD=*********
    env_file:
      - ./db.env

  app:
    image: matomo
    restart: always
    volumes:
      #- ./config:/var/www/html/config
      #- ./logs:/var/www/html/logs
      - ./webroot:/var/www/html
    environment:
      - MATOMO_DATABASE_HOST=db
      - VIRTUAL_HOST=
    env_file:
      - ./db.env
    ports:
      - 2468:80

tracking.example.com nginx config:

server {
    
    error_page 404 /404.html;
    
    server_name tracking.example.com;

    location / {
        proxy_pass http://localhost:2468/;
    }


    listen 443 ssl; # managed by Certbot
    ssl_certificate /etc/letsencrypt/live/tracking.example.com/fullchain.pem; # managed by Certbot
    ssl_certificate_key /etc/letsencrypt/live/tracking.example.com/privkey.pem; # managed by Certbot
    include /etc/letsencrypt/options-ssl-nginx.conf; # managed by Certbot
    ssl_dhparam /etc/letsencrypt/ssl-dhparams.pem; # managed by Certbot

}
server {
    if ($host = tracking.example.com) {
        return 301 https://$host$request_uri;
    } # managed by Certbot

    listen 80;
    listen [::]:80;

    server_name tracking.example.com;
    return 404; # managed by Certbot
}

The installation works fine, but I get this error when trying to log in:
Error : Form security failed. Please reload the form and check that your cookies are enabled. If you use a proxy server, you must configure Matomo to accept the proxy header matomo. org/faq/how-to-install/#faq_98 that forwards the Host header. Also, check that your Referrer header is sent correctly.

Also, you may force Matomo to use a secure connection matomo .org/faq/how-to/faq_91/: in your config file config/config.ini.php set

My config.ini.php has been edited and now looks like this:

; <?php exit; ?> DO NOT REMOVE THIS LINE
; file automatically generated or modified by Matomo; you can manually override the default values in global.ini.php by redefining them in this file.
[database]
host = "db"
username = "matomo"
password = "*****************"
dbname = "matomo"
tables_prefix = "matomo_"

[General]
assume_secure_protocol = 1
salt = "*********************"
trusted_hosts[] = "localhost"
trusted_hosts[] = "example.com"

; Uncomment line below if you use a standard proxy
proxy_client_headers[] = HTTP_X_FORWARDED_FOR
proxy_host_headers[] = HTTP_X_FORWARDED_HOST

; Uncomment line below if you use CloudFlare
;proxy_client_headers[] = HTTP_CF_CONNECTING_IP

; Uncomment line below if you use another proxy (that sets Client-IP header)
proxy_client_headers[] = HTTP_CLIENT_IP

[PluginsInstalled]
PluginsInstalled[] = "Diagnostics"
PluginsInstalled[] = "Login"
PluginsInstalled[] = "CoreAdminHome"
etc... all the rest of the plugins

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SQLSTATE[HY000]: General error

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@detos wrote:

If I try to make changes for Users in System/Users of Matomo is following message displayed:

SQLSTATE[HY000]: General error: 1267 Illegal mix of collations (utf8_general_ci,IMPLICIT) and (utf8_unicode_ci,IMPLICIT) for operation ‘=’, caused by: SQLSTATE[HY000]: General error: 1267 Illegal mix of collations (utf8_general_ci,IMPLICIT) and (utf8_unicode_ci,IMPLICIT) for operation ‘=’

This error is displayed since Update to 3.11.0. The only possible action is: Add a new user, users are not displayed, login for Superuser is working. How can I recover the Userdata? Deleting and creating new users is also OK, but don’t know how.

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Page Overlay Fehler?

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@bavamor wrote:

Wenn ich meine Seite in matomo im page overlay öffne, bekomme ich die Darstellung s. Screenshot.
Die Ladenanzeige bleibt die ganze Zeit, aber nichts passiert. Keine Bubbels die was anzeigen oder andere Informationen. In der Konsole oder den apache log-files auch nichts auffälliges zu finden.

Woran liegt das?

Matomo-Version: 3.11.0
MySQL-Version: 10.1.38-MariaDB-0+deb9u1
PHP-Version: 7.0.33-0+deb9u3![Matomo-page-overlay-error|690x470]

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Migration: You can't access this resource as it requires 'view' access for the website id = 1

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@Arashi wrote:

Hi, I’ve recently migrated a Matomo install from one host to another. To do this, I made a backup of my Matomo table and copied the files across to the new host as I’d done many times before. On the new host, I was able to see stats for my site, I then ran the auto update to 3.11.0. Since then, I’m getting the dreaded “You can’t access this resource as it requires ‘view’ access for the website id = 1.” message.

Curiously, if I goto Settings > Users; no users are listed from within Matomo. If I look at the actual table in phpmyadmin, there is clearly a user with super admin access. I’m also not able to add new users or sites in Matomo as it tells me I need to be logged in to create users. Which is odd, as I had already logged in and would assume being logged in a requirement before entering the Settings page.

This particular Matomo install dates back to the Piwik days from 2012; if possible I’d like to not lose all that data. I do have the original host still running, however it was on a budget shared plan, when I tried to upgrade to 3.10.x the upgrade had an error mid-process. At this stage, neither install is working.

I’ve looked online for several nights now without any success for a solution. If I were to do a clean install of Matomo in another sub-domain, could I simply import the old piwik_archive_blob and piwik_archive_numeric tables into a new install to retain the data? I’d guess it couldn’t possibly be that simple…

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Why is it not possible to anonymise User ID?

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@oskery wrote:

I chose Matomo for user privacy reasons but when User ID’s can only be pseudonymised I’m having second thoughts, even Google lets you disable User ID’s. Why don’t we have more control over this option?

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Ziele kopieren oder idSite zusammenführen

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@adolar wrote:

Hallo,
ich nutze Piwik 3.1.1 und tracke damit ca. 300 Subdomains. Leider hat sich nach Umstellung auf eine neue Version unseres CMS bei einer Subdomain die “idSite” geändert. Nun habe ich also im Piwik zwei unabhängige Websites, die eigentlich eine Subdomain sind; einmal bis zum Tag X (da kommt nun nichts mehr an) und eine ab Tag X (mit aktuellen Daten).

Für die alte Seite wurden ca 100 Ziele definiert. Gibt es eine Möglichkeit diese auch für neue idSite bereitzustellen?
Ist es möglich zwei Statistiken zusammenzuführen?

Beste Grüße,
Adolar

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Matomo + Ghost on DO ubuntu 18.04 LTS droplet behind nginx with cloudflare

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@tadartefactorist wrote:

Hi,

I am trying to setup matomo for use behind nginx and cloudflare. This is intended to be a sub-domain installation. I have unzipped matomo folder under /var/www/html and /var/www as well.

I can’t get to the installer. Nginx logs indicates a 301 error. I suspect cloudflare is blocking the access to the installer.

What should I do to access the installer ?

I have tried various setups and think i have correctly setup matomo.conf

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Upgrade Ubuntu or start fresh?

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@Diydad wrote:

I would like to upgrade my Matomo host, from Ubuntu 14.04 to 18.04. Will I break Matomo if I attempt a standard distribution upgrade? How should I answer the questions about using default or existing configuration files that are asked during the upgrade (like for php, etc.)?

I originally installed as Piwik, then updated to Matomo. If I rebuild Matomo from the ground up on Ubuntu 18.04, I’m afraid I will need to change the info that gets attached to every web page which enables analytics collection (since it now would mention Matomo rather than Piwik) which I don’t know how to do, as I’m not really a web developer. We’re a non-profit and don’t currently have a developer available.

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Hi everyone. I am newbie

Visits from iPhone and iPad shows wrong country

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@howdytom wrote:

Matomo displays visitors from a desktop browser with the country just fine. However using the same Wifi network on a iPhone and iPad, Matomo shows Russia as country location, which is not correct.

I followed along the Matomo FAQ. I have set up GeoIP2 (PHP), latest maxmind GeoLite2-City database. enable_language_to_country_guess has been disabled config.ini.php

What else can I do?

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Warning; CustomVariables.php(82): Notice - Undefined index: CustomVariables.MaxNumCustomVariables since Matomo 3.11.0 upgrade

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@howdytom wrote:

Hi there,

since upgrading to Matomo 3.11.0, the following warning sporadically shows up on the Diagnostic > System Check page:

WARNING: plugins/CustomVariables/CustomVariables.php(82): Notice - Undefined index: CustomVariables.MaxNumCustomVariables - Matomo 3.11.0 - Please report this message in the Matomo forums: https://forum.matomo.org (please do a search first as it might have been reported already)

I don’t use CustomVariables at all. It’s disabled in Plugins page. Any ideas?

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Error when viewing Tracking code

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@Jacob_Bowen wrote:

I get the following error after an update to current Beta build:

The following error just broke Matomo (v3.12.0-b1):

Variable “siteNameDecoded” does not exist.
in /home/thehostingguy/analytics.thehostingguy.com/plugins/Morpheus/templates/_jsGlobalVariables.twig line 26

I’ve disabled all of my plugins, but did not far as far as uninstalling yet to save the data.

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