Why PIWIK does not track clicks from several countries?

@Alexandros wrote:

Good morning from The Netherlands.

I joined a few weeks ago a sales training in Switzerland and the IT-guys at that meeting spoke very good about PIWIK. Finally we decided to use PIWIK instead of google analytics for our company page (www.alea-enterprise.com)

My question now: we got a lot of friends and clients in Argentina and in Brasil, Venezuela and Chile.
These people gave us feedback about the new page - but we can not see any click from these countries.

How does this happen?
I am finally just curious, because we do not gain any benefit from the tracking, but of course we would like to optimize PIWIK in the best way - so that´s the reason we ask here.

I wish you all a wonderful start into this new week.
From Amsterdam

Alexandros

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