Custom alerts aren't send

@tommienbp wrote:

Hi there, I am not a developer, but ‘only’ a user of Piwik and I’m having issues with getting the Custom Alerts plugin to work. We’ve installed it and I can configure it (eg create new alerts). Everything looks fine. The only thing is that it doesn’t send the alert itself every night.

I can send an test e-mail to myself and that also works fine. Anyone, any idea how I can get this working? Or any good first steps in debugging?

Thanks a lot for your help. Appreciated.

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