Recurring users is always zero, when using Tracking HTTP API

@fabricapo wrote:

Hello,
we are trying to move away from Google Analytics, where we are using the HTTP API from mobile devices. We have a plain 2.15.0 installation with IP2Location enabled and DNT disabled.

We are passing _id and, for logged users, uid. In the visitors log, we can see that a user with the same ID is tracked for multiple visits in different days.

However, when we look at the Visitors->Engagement report, it always shows "0 returning visits".

An example of an HTTP Tracking request is:

idsite=1&rec=1&url=http<omissis>&action_name=screenview&_id=a2d20d1402014a0b

Any idea? Are we missing something?

Thanks,

fabrizio

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