Matomo 4 is progressing steadily and today the first beta version was released.
To keep Matomo as bug-free as possible we need your help and feedback. Please install the beta in your testing and development environment (don’t use it in production) and report back any feedback or bugs you notice either here on the forum (using the #matomo4-beta tag) or as a Github issue.
Read more about the changes on our blog!
1 post - 1 participant
Hi All,
Recently I’ve been noticing that we are getting lots of different user_ids assigned to the same idvisitor.
In the example below, I’ve done a SQL query which converts the binary held idvisitor to a bigint and the user_id is just a hashed value being sent through by website as their customer account number.
Has anyone else seen this and is there some setting which I am not using which is confusing the matomo system to thinking all of these visitors are bound to the same user?
Thanks,
Steve
1 post - 1 participant
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1 post - 1 participant
Hi, I would like to know if
is it possible to obtain the “JavaScript Tracking Code” via api?
using SitesManager.getSiteSettings method it is not present
thank you very much
3 posts - 2 participants
I’m going through this article: https://matomo.org/faq/troubleshooting/faq_19489/
But I cannot find “Disabling Browser Trigger” in the General Settings. Has it been moved, or removed?
2 posts - 2 participants
Hi,
I have a question regarding the Paid Advertising Plugin.
The required Google Ads Manager Account can have many Subaccounts.
My Matomo Configuration can also have many sites.
I would create for each Matomo site I have in my Google MCC account one relevant advertiser.
In each ad account, I create campaigns that send the user to the assigned website.
Would this keep the reports clean?
I don’t want to see Campaigns, Click, etc… from Ads Account B in eg. siteID1.com.
Does the plugin show always every campaign in every site?
Because the Developer Token is based on the MCC and the plugin is also automatically installed for every Matomo site.
So I don’t know if this would also provide the data automatically to every Matomo site.
Which I would like to avoid.
Cheers
2 posts - 2 participants
Hi,
I am setting up an e-commerce funnel in Matomo, and the last part of it redirects to a Mollie link and thank you page. Mollie can send me a webhook each time someone buys.
Is it possible with Tag Manager to configure Matomo to trigger an event each time the webhook is sent?
Thank you in advance
1 post - 1 participant
I use a widgetized dashboard in an iframe. If I select Compare To in the date selection and then want to remove it, the checkmark remains set. It can only be reset by reloading the whole page that hosts the iframe.
1 post - 1 participant
Hello All
First, thank you for the wonderful tool. It is really amazing and useful tool. I am using the on-premise version and have a question for which I couldn’t able to find relevant answers anywhere.
Question: Is it possible to connect Matomo with our own custom database and fetch information from that database and show data on the dashboard. I want to retrieve information from my own custom MySQL database and want to show data in a graph and also want to generate reports from that data in Matomo. Please help me to implement this functionality. I am not sure how to implement this in Matomo’s on-premise version. Looking forward to your prompt response. Thank you. Regards Gundeep
1 post - 1 participant
I’ve installed Matomo self hosted on a Wordpress Multisite install. I’m using WP-Matomo Integration to add the tracking code.
Since installingI can see results only on the Visits Log, Real-time, and Real-time Map. All other reports show “There is no data for this report.”
The tracking code is loading prior to the tag, and I also have the tag enabled.
Any suggestions as to what the issue could be?
2 posts - 1 participant
I create a new custom record table with one dimention ‘productname’ and metric is visits.
After tracking some products in shop, dispite product is always added to Ecommerce(menu section)->Products view tables in matomo, the products tracked via setEcommerceView api method are not displayed in custom record table. If I use addEcommerceItem api method followed by trackEcommerceCartUpdate api method the product name is added to the custom record table.
Can anybody explain why this is happening?
1 post - 1 participant
I create a new custom report table with one dimension ‘product name’ and metrics are some goals based on click events.
In the shop, I tracked some product views with setEcommerceView api method. Than in matomo, each row, in the custom report table show diferent product names but the columns about the goals based on click events are displaying the same conversion value.
How I can see different converison values from each goal for different product name/view?
1 post - 1 participant
How do I change the path for the databases?
I found this but it doesn’t really help, where am I supposed to put those settings?
I’m running on NixOS so things might be different/more complicated, but I do have a bunch of config files I can change.
1 post - 1 participant
Hallo allerseits,
wir haben einen benutzerdefinierten Bericht erstellt und möchten in diesem den Produktnamen tracken. Dabei ist uns aufgefallen, das diese erst im Benutzerdefinierten Bericht getrackt werden, wenn das Fahrzeug in dem Warenkorb liegt. Wir möchten es aber schon vorher tracken, nämlich wenn der Nutzer auf der Produktseite ist.
dieses Problem haben wir nur bei dem Benutzerdefinierten Bericht, nicht im e-commerce Segment, dort wird es schon ab der Produktseite getrackt.
Weitere Informationen noch einmal hier:
Wenn jemand was weiss oder eine Idee hat wäre das der Hammer!
cheerio
1 post - 1 participant
Hallo liebe Community,
irgendwas stimmt mit den Conversion goals in den Benutzerdefinierten Berichten nicht oder wir sind einfach auf dem falschen Dampfer…
Beispiel: ein Besucher geht bei uns auf die Produktseite eines Fiat tipo und klickt 1x finanzierung berechen, 1x leasing berechnen und 1x unverbindliche Anfrage. Danach geht er zu einer weiteren Produktseite eines Jeep Renegade dort klickt er wieder 1x finanzierung berechen, 1x leasing berechnen und 1x unverbindliche Anfrage. Als nächstes auf einer weiteren Produktseite zu einem Fiat Panda und klickt 1x finanzierung berechen, 1x leasing berechnen und 1x unverbindliche Anfrage.
Nach meiner Logik müsste nun das ganze so aussehen das in der Tabelle überall 1x steht. (So würden wir es aufjedenfall gebrauchen.)
In Echt sieht das ganze aber so aus:
.Ich denke, er hat wahrscheinlich nicht differenziert auf welcher Produktseite, die klicks geschehen oder es ist das falsche tool Conversion goals dafür zu nehmen.
Unsere Ziele sind aufgebaut auf Ereigniskategorien, diese werden auch richtig im Punkt “Ziele” und “Verhalten” angezeigt, also daran kann der Fehler leider nicht liegen, das die Tags doppelt gezählt werden.
Hat jemand eine Lösung? Sie muss auch nicht unbedingt auf Ziele gebaut sein, sondern kann auch auf Ereigniskategorie gebaut sein, dort sehe ich aber bei dem Benutzerdefinierten Bericht nicht die Möglichkeit auszuwählen welche Ereigniskategorie er mir anzeigen soll.
Weitere Informationen zum Problem gibt es noch hier: Custom Records + Ecommerce + Goals
Ich würd mich freuen, wenn jemand eine Idee hat wie wir das Problem in den Griff bekommen.
Bis dahin
1 post - 1 participant
Hello,
For some reason /var/tmp get full in 1 week.
The hosting company suggest i store the temp file in the domain root.
Advice?
Thanks
ca
1 post - 1 participant
We’ve used heatmap plugin and the data are not getting captured. While troubleshooting we see that a 414 Request-URI Too Large error was popping up while inspecting the website.
Need assistance.
1 post - 1 participant
Hi there, I am struggling with a tracking issue for a slider. The slider click can consist of two parts: click on text layer and click on image itself.
The problem is: to combine the image click with the corresponding text click I use the title attribute via Google Tag Manager right now, because the title attribute is always the same for textlink and imagelink. There (in GTM), my link title attribute is defined as a custom variable.
Example:
<a href="https://mylink.com/some-url" title="**how to read this title attribute in a variable**" target="_top"><img src="something"></a>
How can I realize this in Matomo Tag Manager? In the preview mode I can not access the element depth I need. Sorry, this is my first time with Matomo Tag Manager 
thx
3 posts - 2 participants
Hello 
I am just starting out with Matomo, hope this question is not just a feature request.
When creating a funnel of a goal, I would like to check the event name with a regex? Isn’t that possible, although it’s possible for the goal matching?
Thank you in advance for your time
1 post - 1 participant
Hi Matomo team, I have upgraded my piwik onprem prod application from 3.51. to 3.14.1 on Friday 2nd October, that failed but after upgrading the Ldap plugin it worked.
And after that I got an orange banner which stated that some of the plugins are not compatible and was recommending to upgrade them from the Matomo Marketplace.
I started upgrading the plugin called Geo IP 2 and it prompted for the Database upgrade and I clicked OK on that and since then until now (around 6 hours) The upgrade is still in progress and not getting completed and the app is down.
What can I do to this fix this?
Please respond ASAP.
Regards
Raghu
1 post - 1 participant
