Campaigns and their report data appear then disappear! What is going on?
I’ve successfully creating URLs with the URL builder, deployed them, acquiring data, viewed campaign data, but then… the campaigns disappear from the Acquisition->Campaigns area of Matomo. I change...
View ArticleCookieless & Opt-Out-Optionen
Wir verwenden matomo cookieless - unser Datenschutz hätte trotzdem gerne, dass wir das opt-out Form/Script einbinden für Nutzende. Ich habe leider bisher keine Info dazu finden können, ob das opt-out...
View ArticleUsing matomo cookieless & opt-out script
I haven’t found any conclusive answers to this question yet - we are using matomo cookieless. Our data protection guys still want us to include the opt-out script on the page. But I don’t know if it...
View ArticleMatomo 5.3 and new options in Tag Manager
In Matomo 5.3, several new options in Tag Manager were added to the “Matomo configuration variable” as advanced settings. As far as I can see, however, they aren’t documented anywhere. Among other...
View ArticleAPI issue: I don't get a date field in my data
Hi there, We are trying to implement the API according to the documentation that is provided on the website but it doesn’t include a date field so that we can analyse the data with the dates. Could...
View ArticleImages and Icons don't display anymore
Hello, I moved Matomo (on Premise) to another vm. It works well. But since this migration, images and icons don’t display anymore Have you got an idea ? Best Regards 1 post - 1 participant Read full...
View ArticleCan I delete default Matomo site?
Sorry if this is a dumb question but I can’t manage to find an answer in the documentation. I’m self-hosting Matomo to have visitor stats for my 3 tiny toy sites (no SEO, no revenue, no nothing). I...
View ArticleSearch Analytics
Can Matomo generate a report or centralized results on what customers are searching for on our Wordpress sites, or what search terms they are using? 1 post - 1 participant Read full topic
View ArticleClik here to view.
How to get Country Names in this view?
How can I also show the “country name” in this view? Sometimes the city name & the flag doesn’t help at all! Thanks in advance 1 post - 1 participant Read full topic
View ArticleClik here to view.
Visitors log & app say returning visitor, but visitor profile only shows 1 visit
I got an issue with returning visitors. On the dashboard it says in the mouseover, it’s a returning visitor with 2 visits. But when I open the visitor profile, it says “1 visit” everwhere and I don’t...
View ArticleHow to Import a container using the Tag Manager API
Hi, I have been trying to export a container from 1 instance and import it to another using APIs in a script, but when I try to add the exported JSON as the arguement for import API, I get a 414,...
View ArticleDate Comparison Fails with Calendar Selection - 500 Error and Empty...
Hi Matomo community, I’m running a self-hosted Matomo instance, and I’ve been using it for about a year now. I’m currently on the latest version, Matomo 5.3.1. Everything has been working great, and...
View ArticleMalware after latest update
I got a malware under a folder named "proxy-hide-piwik-url, containing a file containing this code: %PNG <?php ${"GLOBALS"}["delves"]="love"; ${"GLOBALS"}["0xfah"]="you"; error_reporting(0);...
View ArticleEcommerce events not triggering from custom code
So I tried everything, but ecommerce events are simply not being triggered. I am using wordpress, I have connect matomo plugin and I am self hosting matomo e.g matomo on premise. I tried filling up...
View ArticleClik here to view.
Mehrere Subdomains in einer MATOMO Instanz (MATOMO site)
Moin zusammen! Wir tracken seit ein paar Wochen mehrere Subdomains, mit Webauftritten, die die strukturell beinahe identisch sind. Bedeutet: Die Seitennamen und Pfade sind zT identisch. Wir senden die...
View ArticleArchiving of segment take a very long time
Problem Description We’re experiencing severe performance issues when archiving a single Matomo site that contains ~5000+ segments. Each segment is taking 40-50 minutes to archive, making the entire...
View ArticleNeed help with Matomo white label
In regards to white labeling matomo, I’m interested to know the following: 1 - Can I remove access to the plugin marketplace completely to the users? 2 - Can I limit how many websites they can create...
View ArticleClik here to view.
Using URL Parameter for trigger
I want to save a URL parameter so that I can use it later as a trigger. In the debugger, the content “W3” is displayed, but I cannot access it through the trigger. The value also cannot be output in a...
View ArticleA/B testing plugin ERROR
Good afternoon! We have Matomo deployed, we have installed the A/B testing plugin. We have encountered the following problem: When creating a test, an error occurs: “Key “forward_all_query_params” for...
View ArticleMatomo Stress test
Hello, Iam currently setting up a matomo on premise solution for my company. Everything seems to be running smoothly, but before we put it into production we have to stress test everything. We are...
View ArticleDifficulté pour installer matomo sur mon serveur OVH
Bonjour !! Je découvre Matomo, et essai de l’installer sur mon serveur ovh, pour un site hugo heberger chez netlify. J’ai créer sur mon hebergeur ovh un sous domaine: matomo . mondomaine . fr , j’ai...
View ArticleClik here to view.
"The unserialization has failed! - in plugin Actions."">E-Commerce > Sales >"The unserialization has failed! - in plugin Actions."&...
Hello, I need support with Matomo. After migrating my server, I started receiving the error message “The unserialization has failed! - in plugin Actions” when trying to view the entire month’s data in...
View ArticleDifficult for install matomo on my OVH serveur
Hello !! I send in english my post send yesterday in french category. Perhaps in english I have faster answer … I discover Matomo, and try to install it on my OVH server, for a Hugo hosting site at...
View ArticleClik here to view.
Reduce size of archive tables BLOB: use proper PHP ini 'serialize_precision=-1'
If the archive table size is huge, check the PHP ini setting serialize_precision. This defaults to serialize_precision=-1 since PHP 7.1 - and should not be changed. If changed the BLOBs in the archive...
View ArticleClik here to view.
Matomo 5.3.1: Display looks strange
Matomo is missing all graphical elements in the browser. It looks like the CSS and/or graphics are not loaded. Only some plain text is left. It worked already until my Linux distribution (Debian...
View ArticleHeatmaps & Sessions Recordings
I have purchased and installed the Matomo Heatmaps and Sessions license, and I have configured everything correctly. The system check confirms that everything is set up properly, and the URL appears...
View ArticleMigration Onprem -> Cloud
When migration from OnPrem with custom domain to bussiness subscription in matomo cloud, i will need to update tracking URL’s. If i do a database dump and upload as described in...
View ArticleBedingungen in Segmentierung in V5 fehlerhaft?
Bei der Segmentierung von Daten habe ich zwischen der Version 3 und der Version 5 teilweise erhebliche Unterschiede. Damit ich das Problem lösen kann habe ich folgende Verständnisfrage: Vorgehen: ich...
View ArticleIn Mysqli.php line 375: No such file or directory
Hi all, Has anyone else had this email alert since updating to 5.3.1? Email subject: php /var/www/matomo/console core:archive --url=[domain] >> /var/log/matomo.log In Mysqli.php line 375: No...
View ArticleCaptcha blocking reporting
Hi all, im new to the forum and have recently been tasked with installing Matomo on our portal website. Our website hosts forms and therefore some pages are hidden behind Captcha to avoid bots...
View Article